Audit

Audit  Audit of the Department of Veterans’ Services

The audit found DVS did not ensure that its Women Veterans’ Network (WVN) achieved its intended purpose and that DVS did not have enough members appointed to its advisory committee on women veterans. The audit examined the period of July 1, 2019 through June 30, 2021.

Organization: Office of the State Auditor
Date published: September 27, 2022

Executive Summary

In accordance with Section 12 of Chapter 11 of the Massachusetts General Laws, the Office of the State Auditor has conducted a performance audit of certain activities of the Department of Veterans’ Services (DVS) for the period July 1, 2019 through June 30, 2021.

In this performance audit, we determined whether DVS had a process in place to ensure that its Women Veterans’ Network (WVN) effectively achieved its purpose of identifying women veterans and informing them about their potential eligibility for benefits they may have earned through their service. In addition, we determined whether DVS had established an advisory committee on women veterans in compliance with Section 2 of Chapter 115 of the General Laws.

Below is a summary of our findings and recommendations, with links to each page listed.

Finding 1
 

DVS did not ensure that its WVN achieved its intended purpose.

Recommendation
 

DVS should establish policies and procedures, including a monitoring component, for WVN’s operations to ensure that all required activities are conducted and properly documented.

Finding 2
 

DVS did not have enough members appointed to its advisory committee on women veterans.

Recommendation
 

DVS should work with the Governor’s Office to ensure that the advisory committee has the required 11 members.

APDF Copy of the Audit of the Department of Veterans' Services is available here.

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Contact

Phone

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(617) 727-3014

Address

Massachusetts State House
Room 230
Boston, MA 02133

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