Audit  Audit of the Division of Banks

In accordance with Section 12 of Chapter 11 of the Massachusetts General Laws, the Office of the State Auditor has conducted a performance audit of the Division of Banks (DOB) for the period July 1, 2017 through June 30, 2019.

In this performance audit, we determined whether DOB (1) ensured that foreign transmittal agencies maintained three years of records in accordance with Section 10 of Chapter 169 of the General Laws; (2) collected, and acted on, information on mortgage lenders or brokers that may have had their licenses suspended or revoked by the licensing authority of any other state, as required by Sections 42.04(2)(b)(4) and 42.06(2)(b)(4) of Title 209 of the Code of Massachusetts Regulations; and (3) shared its information regarding Massachusetts-licensed lenders and brokers that had been subjected to formal enforcement action from other states, as required by Section 5107 of Title 12 of the United States Code and Section 1508(d)(3) of Title V of Public Law 110-289 (the Secure and Fair Enforcement for Mortgage Licensing Act of 2008). In addition, as part of our data reliability assessment, we determined whether DOB ensured that its employees had the cybersecurity awareness training required by the Executive Office of Technology Services and Security (EOTSS).

Below is a summary of our findings and recommendations, with links to each page listed.

A PDF copy of the Audit of the Division of Banks is available here.