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Audit of the Massachusetts Commission for the Blind

During the period of January 1, 2020 through December 31, 2021 the audit found MCB was mission documentation from some of its vendor files. The audit recommends MCB develop documentation requirements and related policies and procedures for its VFP. It should also develop monitoring controls to ensure that its staff members adhere to these policies and procedures.

Organization: Office of the State Auditor
Date published: December 16, 2022

Executive Summary

In accordance with Section 12 of Chapter 11 of the Massachusetts General Laws, the Office of the State Auditor has conducted a performance audit of the Massachusetts Commission for the Blind (MCB) for the period January 1, 2020 through December 31, 2021. The purpose of this audit was to determine whether MCB trains and then licenses vendor applicants for the Vending Facilities Program (VFP) and performs biannual evaluations of licensed operating vendors in VFP. We expanded the scope of our review to include evaluations performed in calendar year 2019 (before the audit period and the 2019 coronavirus pandemic).

Below is a summary of our findings and recommendations, with links to each page listed.

Finding 1
 

MCB was missing documentation from some of its vendor files.

Recommendation
 

MCB should develop documentation requirements and related policies and procedures for its VFP. It should also develop monitoring controls to ensure that its staff members adhere to these policies and procedures.

Finding 2
 

MCB did not perform biannual performance evaluations of all of its vendors and their facilities and did not issue warning letters to those vendors that did not pass.

Recommendations
 
  1. MCB should complete vendor facility performance evaluations, send warning letters, and conduct reinspections.
  2. MCB should develop written policies and procedures, including a monitoring component, regarding completing performance evaluations of its vendors’ facilities, sending warning letters, and conducting reinspections.

Table of Contents

Downloads

Massachusetts Commission for the Blind (English, PDF 684 KB)

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