Organization: | Office of the State Auditor |
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Date published: | June 9, 2021 |
Executive Summary
In accordance with Section 12 of Chapter 11 of the Massachusetts General Laws, the Office of the State Auditor (OSA) has conducted a follow-up audit of the Massachusetts State Lottery Commission (MSLC) for the period April 5, 2019 through March 31, 2020.
The purpose of this follow-up audit was to determine whether MSLC had effectively resolved the issues OSA identified during our previous audit No. 2013-0089-3S, which covered the period July 1, 2010 through September 30, 2012. In our current audit, we sought to determine whether MSLC had properly conducted criminal background reviews and financial credit reviews of all new lottery sales agent applicants, as well as criminal background reviews of all active agents every four years after their initial reviews for the duration of their MSLC licenses. We reviewed the process for terminating agents to ensure that MSLC properly accounted for and safeguarded all tickets in the custody of terminated agents. Finally, we determined whether MSLC employees, or their immediate family members living in their households, had claimed prizes, which they are prohibited from doing by Section 31 of Chapter 10 of the General Laws.
Below is a summary of our findings and recommendations, with links to each page listed.
MSLC did not conduct all required fourth-year Criminal Offender Record Information (CORI) reviews for its active lottery sales agents. |
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MSLC should continue to reduce the backlog of lottery sales agents who have not had CORI reviews. |
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Terminated lottery sales agents’ reconciliation reports were missing. |
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MSLC should establish policies and procedures to ensure that all required reports for reconciling instant ticket game books and funds are generated. |
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MSLC missed 39 potential claimant addresses that may have matched MSLC employee addresses. |
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A PDF copy of the audit of the Massachusetts State Lottery Commission is available here.
Table of Contents
- List of Abbreviations
- Overview of Audited Entity
- Audit Objectives, Scope, and Methodology
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- The Massachusetts State Lottery Commission Did Not Conduct All Required Fourth-Year Criminal Offender Record Information Reviews for Its Active Lottery Sales Agents.
- Terminated Lottery Sales Agents’ Reconciliation Reports Were Missing.
- MSLC Missed 39 Potential Claimant Addresses That May Have Matched MSLC Employee Addresses.
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