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DTC’s Consumer Division joins the Cambridge Council on Aging to discuss the Affordable Connectivity Program Wind-Down

Thursday, April 25, 2024
1:30 p.m. - 2:30 p.m.

Address

Cambridge Citywide Senior Center, 806 Massachusetts Avenue, Cambridge, MA 02139
Directions 

Contact

Department of Telecommunications and Cable

Address

One Federal Street , Suite 0740, Boston, MA 02110-2012
Directions 

Phone

Open from 8:45 a.m.–5 p.m., M-F Call Department of Telecommunications and Cable, Open from 8:45 a.m.–5 p.m., M-F at (617) 305-3580

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer/ADA Coordinator Sarah K. Monahan.

Consumer hotline: Call Department of Telecommunications and Cable, Consumer hotline: at (800) 392-6066

Open from 9 a.m.–5 p.m., M-F

Online

Consumer complaint form 
Electronic filings: Email Department of Telecommunications and Cable at dtc.efiling@mass.gov
General inquiries: Email Department of Telecommunications and Cable at consumer.complaints@mass.gov

Fax

(617) 988-8288

Overview

The Department of Telecommunications and Cable’s (“DTC”) Consumer Division will join the Cambridge Council on Aging to discuss the wind-down of the federal Affordable Connectivity Program and options available to help reduce the cost of service.  DTC staff will also provide tips to help residents stay connected, including providing an overview of the Lifeline benefit program that connects eligible households to discounted communications services and other low cost internet options that may be available. 

Contact

Address

One Federal Street , Suite 0740, Boston, MA 02110-2012
Directions 

Phone

Open from 8:45 a.m.–5 p.m., M-F Call Department of Telecommunications and Cable, Open from 8:45 a.m.–5 p.m., M-F at (617) 305-3580

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer/ADA Coordinator Sarah K. Monahan.

Consumer hotline: Call Department of Telecommunications and Cable, Consumer hotline: at (800) 392-6066

Open from 9 a.m.–5 p.m., M-F

Online

Consumer complaint form 
Electronic filings: Email Department of Telecommunications and Cable at dtc.efiling@mass.gov
General inquiries: Email Department of Telecommunications and Cable at consumer.complaints@mass.gov

Fax

(617) 988-8288

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