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DTC’s Consumer Division participates in the Massachusetts Councils on Aging 2022 Fall Conference

Thursday, October 20, 2022
8 a.m. - 5 p.m.

Address

Sea Crest Beach Resort, 350 Quaker Road, North Falmouth, MA 02556
Directions 

Contact

Department of Telecommunications and Cable

Address

One Federal Street , Suite 0740, Boston, MA 02110-2012
Directions 

Phone

Open from 8:45 a.m.–5 p.m., M-F Call Department of Telecommunications and Cable, Open from 8:45 a.m.–5 p.m., M-F at (617) 305-3580

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer/ADA Coordinator Sarah K. Monahan.

Consumer hotline: Call Department of Telecommunications and Cable, Consumer hotline: at (800) 392-6066

Open from 9 a.m.–5 p.m., M-F

Online

Consumer complaint form 
Electronic filings: Email Department of Telecommunications and Cable at dtc.efiling@mass.gov
General inquiries: Email Department of Telecommunications and Cable at consumer.complaints@mass.gov

Fax

(617) 988-8288

Overview

The Department of Telecommunications and Cable’s (DTC) Consumer Division will host an information table at the Massachusetts Councils on Aging 2022 Fall Conference to share various consumer education materials with event attendees, including information about available consumer protections for telephone and cable subscribers, the Lifeline Program, the Affordable Connectivity Program, technology transitions, 3G wireless network retirement and tips for reducing robocalls and spam text messages.  Staff will also be available to answer questions about telecommunications and cable matters. 

Contact

Address

One Federal Street , Suite 0740, Boston, MA 02110-2012
Directions 

Phone

Open from 8:45 a.m.–5 p.m., M-F Call Department of Telecommunications and Cable, Open from 8:45 a.m.–5 p.m., M-F at (617) 305-3580

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer/ADA Coordinator Sarah K. Monahan.

Consumer hotline: Call Department of Telecommunications and Cable, Consumer hotline: at (800) 392-6066

Open from 9 a.m.–5 p.m., M-F

Online

Consumer complaint form 
Electronic filings: Email Department of Telecommunications and Cable at dtc.efiling@mass.gov
General inquiries: Email Department of Telecommunications and Cable at consumer.complaints@mass.gov

Fax

(617) 988-8288

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