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DTC’s Consumer Division will conduct a presentation at the Billerica Council on Aging

Monday, May 6, 2019
10 a.m. - 11 a.m.

Address

Billerica Council on Aging , 25 Concord Road, Billerica, MA 01821
Directions 

Contact

Department of Telecommunications and Cable

Address

One Federal Street , Suite 0740, Boston, MA 02110-2012
Directions 

Phone

Open from 8:45 a.m.–5 p.m., M-F Call Department of Telecommunications and Cable, Open from 8:45 a.m.–5 p.m., M-F at (617) 305-3580

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer/ADA Coordinator Sarah K. Monahan.

Consumer hotline: Call Department of Telecommunications and Cable, Consumer hotline: at (800) 392-6066

Open from 9 a.m.–5 p.m., M-F

Online

Consumer complaint form 
Electronic filings: Email Department of Telecommunications and Cable at dtc.efiling@mass.gov
General inquiries: Email Department of Telecommunications and Cable at consumer.complaints@mass.gov

Fax

(617) 988-8288

Overview

The Department of Telecommunications and Cable’s (DTC) Consumer Division will conduct a presentation to explain our role in overseeing the telecommunications and cable industries and detail existing consumer protections for these services.  Staff will also explain the recent changes to federal government’s Lifeline Program and provide tips to help residents stay connected to communications services, especially during emergency situations.

Contact

Address

One Federal Street , Suite 0740, Boston, MA 02110-2012
Directions 

Phone

Open from 8:45 a.m.–5 p.m., M-F Call Department of Telecommunications and Cable, Open from 8:45 a.m.–5 p.m., M-F at (617) 305-3580

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer/ADA Coordinator Sarah K. Monahan.

Consumer hotline: Call Department of Telecommunications and Cable, Consumer hotline: at (800) 392-6066

Open from 9 a.m.–5 p.m., M-F

Online

Consumer complaint form 
Electronic filings: Email Department of Telecommunications and Cable at dtc.efiling@mass.gov
General inquiries: Email Department of Telecommunications and Cable at consumer.complaints@mass.gov

Fax

(617) 988-8288

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