The department has seen a considerable increase in attorney requests to obtain their clients medical records, and facility staff are working diligently (within safe, pandemic-related boundaries) to fulfill these requests. So that this can be done, attorneys are requested to limit their requests for medical records to the time frame (and service type) of the records reasonably needed for the attorneys’ use. Requesting a client’s complete medical records when such is not necessary will only slow down the process of fulfilling the requests of other attorneys.
The Department of Correction (DOC) is taking the following measures during the pandemic to ensure that attorneys are able to timely obtain the medical records and sensitive medical information of their clients, who are inmates in DOC custody. These measures are for obtaining medical records of inmates housed in DOC facilities only; attorneys seeking to obtain the medical records of clients housed in jails and houses of correction must contact that facility or the respective Sheriff’s Office.