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Resources for Family and Friends of Inmates

If you're a family member or friend of an inmate, you can use these resources to learn about inmate life and stay connected.

We provide resources so that you’re better able to stay connected to and help your family member or friend through this time. Below, you’ll find information on how to keep in touch with your loved one in person, over the phone, and by mail. You’ll also learn about how inmates are classified, programs and services available to them, and more.

What would you like to do?

Top tasks

Find an inmate in a Massachusetts prison  Contact an inmate in Massachusetts 

All other tasks

Visitation during COVID-19  Set up a prepaid phone account for inmates  Deposit money to an inmate's personal account  Citizen Inquiry Form 

What you need to know

Inmate programming  Reentry programs  Inmate healthcare  Inmate Security Classification  Recovery Pathfinder Program  Learn about the Prison Rape Elimination Act (PREA)  Prison security levels 

Contact Information

Address

DOC Headquarters
50 Maple Street, Milford, MA 01757
Directions 

Phone

Headquarters (508) 422-3300

DOC offices and divisions located in Milford only

Human Resources (508) 850-7888

Monday through Friday 9 a.m.–5 p.m.

Online

Division and Staff Directory 

Locations

You may find more information on our 16 facilities when you click the below link.

Prison Locations and Information
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