Apply for the best practice program

Please review the application instructions below.

Community Compact / Division of Local Services

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What you need for Apply for the best practice program

Beginning on August 10th, applications for Year 8 of the CCC Best Practice program can be submitted by those municipalities who did not apply in FY22.  Applications are accepted on a rolling basis and will be reviewed within one month of submission. Eligible applicants can choose up to two best practices and enter into a FY23 Compact. A complete set of best practices have been developed and are available here.

You will need a passcode to fill out the application form. If you do not have a passcode, please contact DLS by sending an email to Sean Cronin at

How to apply Apply for the best practice program

Next steps for Apply for the best practice program

Review Process

Upon submission, applications will be reviewed by the Senior Deputy Commissioner of Local Services. The purpose of the review is to ensure that the best practice(s) chosen reflect needed areas of improvement. After review, the Division of Local Services will reach out to the community regarding next steps.

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See below for application instructions:


Step 1 – Municipal Designation: Identify as a City or Town.

Step 2 – City or Town Name: Choose your community from the dropdown list.

Note: Each community is allowed to submit one application. Once a community submits an application, that community will no longer appear in the dropdown menu.  If your community does not appear, then your community is not eligible in FY23. If you have questions as to your eligibility, contact Sean Cronin, Senior Deputy Commissioner for Local Services, at

Step 3 – Contact Information: Include the contact’s name, phone, and email. This should be the person who can be reached if there are questions about the Compact application.

Step 4 – Compact Signatory: Identify the compact signatory. For a city, the signatory should be the Mayor or City Manager; in a town it should be the Chair of the Board of Selectmen; if a town with a town council, it should be the Town Manager/Administrator. These guidelines also apply to any application choosing Education as a best practice area.

Step 5 – Best Practice: Communities may apply for up to two best practices. Choose a best practice category from the dropdown and the best practice options will appear.  After choosing a best practice, you will need to explain why you chose the best practice and what assistance you would need to accomplish it.  If you are applying for a best practice with other communities, you will be asked to list the other participating communities. After you enter all required information for your first best practice, you will have the option to apply for an additional best practice.

Step 6 – Submission: Once you have completed the application, please click the submit button. You will not be able to save or review your application once you hit submit. You will receive notice via email confirming your application.

Contact for Apply for the best practice program

Governor Charlie Baker's Office of Constituent Services
Massachusetts State House, 24 Beacon St., Office of the Governor, Room 280, Boston, MA 02133
Western Massachusetts Office
State Office Building, 436 Dwight St., Suite 300, Springfield, MA 01103
Washington, DC Office
Office of the Governor, 444 N. Capitol St., Suite 315, Washington, DC 20001

Monday – Friday, 9 a.m. – 5 p.m.

Monday – Friday, 9 a.m. – 5 p.m.

Monday – Friday, 9 a.m. – 5 p.m.

Monday – Friday, 9 a.m. – 5 p.m.