- This page, File a health care complaint, is offered by
- Office of the Attorney General
File a health care complaint
Contacts
Attorney General's Health Care Division
Phone
Monday, Wednesday, and Friday, 9 a.m.-2 p.m.
Online
The Details of File a health care complaint
What you need for File a health care complaint
To file a health care complaint with the Attorney General's Office, you'll need:
- The full name of the provider, hospital, or business you are dealing with
- A detailed description of the problem and the steps you've already taken
- Due to the COVID-19 emergency, walk-ins to the AG’s physical office locations will not receive in-person service. Walk-ins will be encouraged to file complaints online or call our office.
How to file File a health care complaint
Fill out the Attorney General's Consumer Complaint Form online by taking the following steps:
- Select the Health and Healthcare Insurance button under "Complaint Type"
- Enter as much information about the provider, hospital or business related to your complaint as possible
- Describe your complaint in detail
- Enter your name, address and any information that the Attorney General's Office can use to contact you
If you would like to submit a health care complaint by mail, please contact the Health Care Helpline at (888) 830-6277 for assistance.
Next steps for File a health care complaint
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Save any documents related to your complaint
Save all the documents related to your problem, including:
- Bills
- Insurance documents
- Letters
You may be asked to provide this information by mail or fax.
A member of the Attorney General's office will contact you.
Your health care complaint will be carefully reviewed by Health Care Division staff. The Health Care Division offers a free mediation service, and if your complaint is appropriate for mediation, a staff member will contact you. If we determine that your complaint is not appropriate for mediation, a staff member will offer you information about other courses of action available to you.
More info for File a health care complaint
Please note that the Attorney General's Office cannot provide legal advice to you and cannot act as your attorney. If you have questions concerning the specific application or interpretation of the law, please contact a private attorney.
Contact for File a health care complaint
Phone
Health Care Helpline Call Attorney General's Health Care Division, Health Care Helpline at (888) 830-6277Monday, Wednesday, and Friday, 9 a.m.-2 p.m.
Online