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Health Care Resources at the Attorney General’s Office

The Attorney General’s Office enforces health care laws to protect the rights of people in Massachusetts and to stop unfair or deceptive practices by insurers, providers, and pharmaceutical companies.

The Attorney General's Health Care Division works to promote public health and improve the efficiency and effectiveness of the health care system in Massachusetts. The division also provides guidance and public reporting on the community benefits offered by nonprofit hospitals and health plans through the innovative Community Benefits Program.

The Health Care Division includes a Mediation Unit and Helpline dedicated to helping people who are experiencing problems with their health insurance or provider billing.

Due to the COVID-19 emergency, walk-ins to the AG’s physical office locations will not receive in-person service. Walk-ins will be encouraged to file complaints online or call our office.

What would you like to do?

Top tasks

File a health care complaint 

What you need to know

Avoiding health insurance scams  Avoiding addiction treatment scams  Reports on Health Care Cost Trends and Cost Drivers  Nonprofit Hospital and HMO Community Benefits  Resources for talking to patients about gun safety  Transactions 

Contact Information

Phone

Health Care Helpline (888) 830-6277

Monday, Wednesday, and Friday, 9 a.m.-2 p.m. Please leave a voicemail at other times and we will return your call.

Fax

(617) 573-5386
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