The Attorney General's Health Care Division works to promote public health and improve the efficiency and effectiveness of the health care system in Massachusetts. The division also provides guidance and public reporting on the community benefits offered by nonprofit hospitals and health plans through the innovative Community Benefits Program.
The Health Care Division includes a Mediation Unit and Helpline dedicated to helping people who are experiencing problems with their health insurance or provider billing.
Due to the COVID-19 emergency, walk-ins to the AG’s physical office locations will not receive in-person service. Walk-ins will be encouraged to file complaints online or call our office.