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HRCMS Security

This is to request HR/CMS service related to any security issues.
Request via ServiceNow 

Contacts

EOTSS End User and IT Service Support

Phone

EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629

Support for Commonwealth end users and IT support personnel

Online

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Send us an email Email EOTSS End User and IT Service Support at MassGov@service-now.com
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The Details

Features

This service will provide users support in HR/CMS for security roles and user profiles. These services are provided to all Executive Departments, Legislative, Judicial, Independent and Constitutional offices.

How to request

NOTE: HRCMS Service is available for HRCMS Core Users only (see ServiceNow User Roles | Mass.gov, HRCMS Core Users section).

Request service via a ServiceNow request

Contact

Phone
EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629

Support for Commonwealth end users and IT support personnel

Online
ServiceNow Log in to ServiceNow 
Chat with us live! Log in and click "Chat now" 
Send us an email Email EOTSS End User and IT Service Support at MassGov@service-now.com
Learn more about this organization 

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