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Executive Office of Technology Services and Security (EOTSS)

Our mission is to provide secure and quality digital information, services, and tools to customers and constituents when and where they need them.

Quick links

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Latest Reports 
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Technology Careers at the Commonwealth 
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Information Security Policies & Standards 
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MassGIS Impacts and Stories 
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Content Strategy Services 

Contact Us

Address

McCormack Building - Main Office
1 Ashburton Place, 8th Floor, Boston, MA 02108
Directions 

Phone

Main Office (617) 626-4400

Open Monday through Friday 8:30 a.m. - 4:30 p.m.

EOTSS End-User Service Desk (844) 435-7629
CommonHelp IT Service Desk (866) 888-2808

For Commonwealth Employees ONLY

Online

EOTSS End-User Service Desk Log in to ServiceNow 
MassGov@service-now.com
CommonHelp Service Desk commonhelp.desk@mass.gov

Who we serve

EOTSS offers responsive digital services and productivity tools to more than 40,000 state employees. We also provide digital services and tools that enable taxpayers, motorists, businesses, visitors, families, and other citizens to do business with the Commonwealth in a way that makes every interaction with government easier, faster, and more secure.

Our Organizations

What would you like to do?

Top actions & services

Request help with a computer problem   Request VPN services and support  Learn about CoMIRS Radio Upgrade Program grants 

More actions & services

EOTSS Employee Resources  ServiceNow   Policies, Legal and Technical Guidance  Agency Service Account Manager (SAM) Contact  Access Finance Resources  

Recent news & announcements

See all news and announcements

Upcoming Events

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Image credits:  Shutterstock
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