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Executive Office of Technology Services and Security (EOTSS)

Our mission is to provide secure and quality digital information, services, and tools to customers and constituents when and where they need them.

Quick links

EOTSS Employees
Work for EOTSS 
dig
MA Digital Service 
cyber
Enterprise Security Office 
Resources for EOTSS Employees
EOTSS Employee Resources 
Munic
Office of Municipal and School Technology 

Contact Us

Address

McCormack Building - Main Office
1 Ashburton Place, 8th Floor, Boston, MA 02108
directions 

Phone

Main Office (617) 626-4400

Open Monday through Friday 8:30 a.m. - 4:30 p.m.

EOTSS End-User Service Desk (844) 435-7629
CommonHelp Service Desk (866) 888-2808

Online

EOTSS End-User Service Desk Log in to ServiceNow 
MassGov@service-now.com
CommonHelp Service Desk commonhelp.desk@mass.gov

Who we serve

We offer responsive digital services and productivity tools to more than 40,000 state employees. We also provide digital services and tools that enable taxpayers, motorists, businesses, visitors, families, and other citizens to do business with the Commonwealth in a way that makes every interaction with government easier, faster, and more secure.

Our Organizations

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Top actions & services

Request help with a computer problem   Request VPN services and support  Work at Technology Services and Security 

More actions & services

EOTSS Employee Resources  ServiceNow   Policies, Legal and Technical Guidance  Agency Service Account Manager (SAM) List  CommonHelp Service Desk  Access Finance Resources  
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Featured Topics

State Employee Resources 

more State Employee Resources 

Recent news & announcements

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Upcoming Events

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