Our mission is to provide secure and quality digital information, services, and tools to customers and constituents when and where they need them.

Massachusetts awarded A- in National Digital States Survey
The Commonwealth of Massachusetts received an A- and was ranked among the top states in the nation in the 2022 Digital States Survey, which evaluates the use of technology to improve service delivery, increase capacity, and streamline operations.
What's new at EOTSS
Recent News
- Read about the Executive Order to Establish Massachusetts Cyber Incident Response Team
- The Commonwealth of Massachusetts’ application for the federal fiscal year 2022 funds for the State and Local Cybersecurity Grant Program has been approved! Read more on the grant program.
Featured Programs
EOTSS is hiring. Apply for a job today!
Working with EOTSS
EOTSS Offices and Organization Partners
Contact us
Address
Phone
Main Office
(617) 626-4400
Open Monday through Friday 8:30 a.m. - 4:30 p.m.
EOTSS End-User Service Desk
(844) 435-7629
Online
EOTSS End-User Service Desk
Log in to ServiceNow
Security Operations Center
eotss-soc@mass.gov
