The Details
What you need
If you would like to renew a license as inactive you will need to fill out an Application for Inactive Status for each license you would like to renew as inactive and upload the completed application to each license renewal application.
As stated in CMR 236 s 4.07(5) Inactive operators will not be required to obtain the required TCH's [Training Contact Hours] but must pay the bi-annual certificate renewal fee to maintain a current certificate. If an operator chooses to become inactive, the operator must notify the Board in writing of such status and in obtaining such status, agrees not to engage directly or indirectly in the onsite operation of a public water system as an employee of such system. An inactive operator who chooses to reactivate his/her certificate shall apply to the Board in writing of the status change and thereafter complete all required TCH's as required by the Board. It is the responsibility of the inactive operator to notify the Board of his/her change in status.
Fees
Fees are non-refundable and non-transferable.
Licenses expire every two years on December 31st of ODD years.
Late renewal fee is in addition to renewal fee if renewal is received beyond license expiration date.
| Name | Fee | Unit |
|---|---|---|
| License renewal fee | $42 | each |
| Late Renewal Fee | $57 | each |
How to renew
When you create your MyMassGov account to access eLIPSE the first time, eLIPSE will ask you to enter information to help it locate your license and link it to your MyMassGov account.
Please read the Linking Your License guide before creating your account to ensure it is linked correctly.
- Applications, renewals, and reinstatements must be submitted online through the eLIPSE portal.
- You will be asked to submit all required documents via the eLIPSE platform, including a DOL CORI form. Once submitted, you will be notified of any required next steps.
- Payment will also be made via the eLIPSE platform.
- For instructions on managing your licenses and permits, view the DOL eLIPSE How-to-Guides.
- Incomplete applications will be held open for 180 days from the date of application receipt to allow applicants to provide the missing information or documentation. After 180 days, the incomplete application will be considered abandoned, and applicants will need to submit a new application and payment.
You may call our Welcome Center at 617-701-8895 any time between 9:00am- 5:00pm. Our welcome center staff will guide you through the process.
You may visit our Welcome Center at One Federal Street, Suite 600, Boston MA 02110 between 9:00am- 5:00pm. Our welcome center staff will guide you through the process via our agency kiosks or your personal laptop/mobile device.
To apply by mail or email, or if you need reasonable accommodation, please reach out to the board for next steps via the email or phone number below.
More info
For more information regarding license renewals, visit the Frequently asked questions about the Board of Certification of Operators of Drinking Water: license renewals page.