Report WIC fraud and abuse

Do you suspect WIC fraud in Massachusetts? You can remain anonymous when reporting of any alleged abuse, violations, or fraud.

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Women, Infants, & Children (WIC) Program

The Details

What you need

Individuals making complaints do not need to give their name. Please report as many details and be specific as possible.

WIC participant abuse includes the following:

Falsely obtaining WIC benefits:
  • Giving false information to get on WIC, including:
    • Gross household income
    • Residency
    • Identity
    • Household size
    • Medical and health information
Improper use of WIC benefits:
  • Selling WIC foods or formula for cash or credit
    • Includes selling items through online sites such as Craigslist, Facebook, Twitter, etc.
  • Returning WIC foods or formula for cash or credit
  • Purchasing unauthorized items

WIC vendor abuse includes the following:

  • Redeeming WIC benefits for cash, credit, or unauthorized items
  • Overcharging WIC shoppers
  • Physically or verbally threatening a WIC participant
  • Purchasing infant formula from unauthorized sources

How to report

For all Massachusetts-based reports or complaints, email: WICfraud@state.ma.us.

To report cases from other states, check these toll-free numbers for other WIC State Agencies.

To file a complaint about a WIC participant

Call: (800) 942–1007

To report WIC program abuse by a WIC vendor

Call: (800) 552–9425

For all reports or complaints, write to:

WIC Operations Unit

Massachusetts WIC Program

250 Washington St

6th Floor

Boston, MA 02108

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