Request public records from EOTSS

Learn how to submit a public records request to EOTSS

Michelle Burwell - Records Access Officer for EOTSS

The Details of Request public records from EOTSS

What you need for Request public records from EOTSS

Here are a few tips when building your public records request: 

  • When requesting public records, please provide a reasonable description of the records sought and a preferred format, if any, for receiving public records that are available in electronic form.
  • Public agencies must adhere to the law requiring them to secure personally identifiable information and prevent unwarranted invasions of privacy.  Documents containing such information must be redacted carefully before releasing, expanding time needed for production.  Consider how you might revise your PRR to exclude records containing such information.
  • Consider how you can narrow the scope of your request to expedite the production process.  The first four hours of work performed to respond to a PRR will be performed at no cost.  After that, the agency may charge up to $25 per hour.  
  • For additional information about making a request or filing an appeal, see Chapter 121 of the Acts of 2016.
  • To help avoid delay in responses, please consider whether your public record request would more appropriately be directed to a secretariat or agency. Each secretariat and agency has a designated RAO who will receive and respond to public records requests. 

How to request Request public records from EOTSS

The Executive Office of Technology Services and Security (EOTSS) encourages you to make a public records request (PRR) online.

You can submit an online request here.

You can also email our Records Access Officer, Michelle Burwell, at michelle.burwell@state.ma.us.

Telephone requests may be accepted at the discretion of the RAO. You can reach our Records Access Officer,  Michelle Burwell, at 617-626-4527.

You can also submit a public records request via mail. Please send your requests to:

 

Michelle Burwell, Primary RAO

Executive Office of Technology Services and Security

One Ashburton Pl., 8th Floor

Boston, MA 02128

Contact for Request public records from EOTSS

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