Submit a public records request to the Department of Correction

Learn how to submit a public records request to the Department of Correction.

Primary Records Access Officer

The Details

What you need

Please note: The Department of Correction does not handle Public Records Requests for County Jails or Houses of Correction. Please use the link in the "Related" section of this page for contact information on the County Jails and Houses of Corrections as well as links to their Public Records Request pages.

Here are a few tips when building your public records request: 

  • When requesting public records, please provide a reasonable description of the records sought and a preferred format, if any, for receiving public records that are available in electronic form.
  • Public agencies must adhere to the law requiring them to secure personally identifiable information and prevent unwarranted invasions of privacy. Documents containing such information must be redacted carefully before releasing, expanding time needed for production.  Consider how you might revise your public records request to exclude records containing such information.
  • Consider how you can narrow the scope of your request to expedite the production process.  The first four hours of work performed to respond to a public records request will be performed at no cost.  After that, the agency may charge up to $25 per hour.  

How to request

The Department of Correction encourages you to make a public records request online. 

You can submit an online request here.

You can also email our Records Access Officer.

Telephone requests may be accepted at the discretion of the Records Access Officer. You can reach them at (508) 422-3436.

You can submit a public records request via mail. Please send your requests to:

Kate Silvia
Primary RAO
Department of Correction
50 Maple Street
Milford, MA 01757

Contact

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