Update Your Account Contact Information

This page provides directions on how to update your email, mailing address and other contact information.

Civil Service Unit

The Details

What you need

Account Information

  • username
  • password

How to update

Candidates may update information such as their mailing address, email address, phone number, etc. by completing the following:

1) Log on to your Civil Service account

2) Click on your Username, in the top right-hand corner

Civil Service Online Application Log in page

3) Click on Profile, then Edit Profile

PLEASE NOTE: Changing your email address does NOT change your Username,  When updating your profile, your Username that you initially used to create your account will remain the same, regardless of the changes to your contact information. Please keep that in mind for future access to your profile.


More info

Update Your Eligible List Record or Veteran Status/Disabled Veteran Status



Civil Service Unit
One Ashburton Place, Room 301, Boston, MA 02108


Telephone (617) 878-9700
Toll Free within Massachusetts 1-(800)-392-6178


(617) 727-0399


Tell us what you think