The mission of the Human Resources Division (HRD) is to attract, engage, educate, develop and retain a high performing and diverse workforce.
The Commonwealth has recently been certified as an Age-Friendly Employer!
How can the Human Resources Division (HRD) help you?
Contact Us
Address
100 Cambridge Street, Suite 600, Boston, MA 02114
Online
Civil Service Unit Email
CivilService@mass.gov
MassHR Employee Service Center Email
MassHREmployeeServiceCenter@mass.gov
Who we serve

We provide support and administer human resource programs and services to current and prospective state employees, agency business partners and select municipal employees.
Our programs and services include:
- Recruiting new employees
- Delivering learning and development opportunities for existing employees
- Administering HR policy, employee benefits, and compensation
- Offering employee self-service HR related support
- Administration of collective bargaining agreements and contracts
- Ensuring an inclusive, safe and productive workplace
- Administering examinations for public safety and promotional opportunities