🚀Getting Started
This guide will walk you through the steps to find an apartment. You may also want some help along the way. The Executive Office of Housing and Livable Communities (EOHLC) does not specialize in housing search. If you have questions about searching for housing, contact one of the resources below.
🛠️ Key Resources
- 📞Mass 211: Dial 2-1-1 for housing help and service referrals
(Call 2-1-1 or 877-211-6277. Open 24 hours a day, 7 days a week, with translation available) - ⚖️MassLegalHelp.org: Know your rights as a tenant
- 🏢Housing Consumer Education Centers: Housing Search Help
- 🤝Community Action Agencies: Local housing and budget support, and general case management to get support in finding the right set of services
💰 Step 1: How Much Rent Can You Afford?
A good rule of thumb is to spend no more than 30-40% of your total income on housing – both rent and utilities, like heat, electricity, and water. While this isn’t always possible, it’s good to do the math so you have a starting point for a housing budget.
🔖Rental Budget Example:
- You are a household with after-tax* income of $4000.
- You decide to budget 40% of income for housing and utilities. Multiply 0.4 by your income: $4000 x 0.4 = $1600.
- If you are aiming to keep housing expenses to 30%, multiply by 0.3.
- $1600 is your total housing budget, including $300 for utilities.
- After subtracting utility costs, you have $1300/month for rent.
*If you apply for affordable housing, your rent-share is usually based on your income before taxes, also known as your gross income
💡 Things to remember in your Utility Budget
- Heat (if not included in rent)
- Electricity
- Cooking gas
- Internet
- Trash/water/sewer: Often included in rent, but not always
- Total Utility Budget: Could range from approximately $250-$450 or more
🏣 Step 2: Figure Out What You Need in an Apartment
Make a list of what’s essential and what would be nice to have.
📍 Location
- Do you need to be near work, school, medical care or childcare?
- Is public transportation a must?
- Would you move to a nearby town for lower rent?
🧩 Features
- Number of bedrooms or bathrooms?
- Ground floor or elevator for accessibility?
- On-site laundry, parking, or pet-friendly?
Keep your priorities realistic and flexible when needed.
🚛Considering Moving to a New City or Town?
If you are trying to understand what resources are available in a city or town, there are several places you can learn more:
- 📞Call Mass 211: They can help provide referrals to a wide variety of services, including transportation, schools/daycare, local DTA offices, medical resources, and more.
(Call 2-1-1 or 877-211-6277. Open 24 hours a day, 7 days a week, with translation available or use their online resource search tool). - 💻 EOHLC Resource Locator can help you find local organizations like your Community Action Agency, Housing Authority, or Regional Administration Agency where there is often a Housing Consumer Education Center.
- 📑 Massachusetts Community Directory: a list of free and reduced-cost resources and services.
🔍 Step 3: How to Search for Apartments
There are many ways to find apartments in Massachusetts.
📞Ask Friends and Family
- Talk to friends and family. Find out if their landlords have other apartments available. A personal connection or recommendation can go a long way.
👀 Look for “for rent” signs
- For local apartments, keep your eyes open for small signs in building windows. Sometimes mom and pop landlords can be more flexible when it comes to challenges in your rental history.
📲 Online Listings
Below is a list of places you can look for apartments. This list is not all-inclusive nor an endorsement of these websites.
- Market Rate Apartments: *Rentals.com; *HomeFinder; *RentHop; *Trulia; *Craigslist; *Zillow; *AAA Apartment Rentals; *Apartments.com; *Facebook: Marketplace, apartments listing groups, etc.
- Affordable Apartments:
🎯 If you need help creating a housing search strategy, contact your local Nonprofit Housing Consumer Education Centers.
Learn more about how to identify and avoid online scams.
🧱 Step 4: Prepare for Potential Barriers
Life happens—and many renters face issues like past evictions, a criminal record, or a poor credit history. Here’s how to manage those challenges.
🚫 Past Evictions
- Take action to Seal your past evictions – making them invisible to landlords
- For evictions you still have on your record, be honest with landlords. Explain what happened and what’s changed.
- Bring documentation that shows you’ve paid off debts or resolved issues.
- Some housing programs don’t automatically deny applicants with past evictions.
⚖️ Criminal Record
- Request to seal your criminal record – so that landlords can’t see it
- Some nonprofits offer help with Criminal Offender Record Information (CORI) sealing
- You can also learn more about your rights around your CORI and housing
- Landlords can’t automatically deny housing based on a criminal record.
- Focus on how long ago it was, what the charge was, and what you’ve done since.
🧾 Check Your Housing Court History
- Before you apply, search your name in the Massachusetts Housing Court database.
- Look for any open cases or past evictions.
- If you see incorrect info, get legal help to correct it.
💵 Step 5: Budgeting & Saving for an Apartment
🚩Before you move in, you may need to pay:
- First month’s rent
- Last month’s rent
- Security deposit (up to one month)
- Application fees (usually small or free)
- Moving costs
- A law signed in July 2025 prohibits landlords of residential rental properties from requiring that tenants pay the landlords’ broker fees.
📊 Tips for Budgeting:
- Start a “move-in” savings fund, even if it’s $10/week
- Use a simple budget app or paper notebook
- Track spending for 1 month to see where you’re at
🔎Look into Financial Assistance:
- RAFT Program: RAFT can help you pay moving costs if you’re having a housing crisis.
- Home Energy Assistance Program (HEAP): HEAP can help paying heating bills
- Call Mass 211 to find local food pantries or diaper banks in your area to help stretch your budget.
- Call 2-1-1 or 877-211-6277. Open 24 hours a day, 7 days a week, with translation available.
📄 Step 6: Gather the Paperwork You’ll Need
📂 Get organized early. Most landlords and programs will ask for:
- Valid photo ID
- Proof of income (pay stubs, benefit letters, child support, print outs of cash apps like Venmo, etc.)
- Rental history (addresses and contact info)
- References (former landlords, employers, caseworkers)
- Credit report (get a free one at annualcreditreport.com)
- Housing voucher info (if you have one)
Keep everything in a folder or saved as photos or PDFs on your phone.
🤝 Step 7: Meeting with Landlords
Treat every meeting or call with a landlord like a job interview.
📋 Be Prepared
- Bring your documents and any applications
- Dress neatly and be polite
- Offer references
💬 Be Honest
- If there are credit issues, unsealed evictions, or other concerns, explain them upfront and describe how your situation has improved.
❔Ask Questions
- Is heat included?
- Who takes care of repairs?
- Are there income or credit score requirements?
💳 Step 8: Repairing or Rebuilding Credit
Landlords may check your credit—even if you’re applying for affordable housing. Here’s how to start improving it:
🧾 Check Your Credit Report
- Visit AnnualCreditReport.com
- Look for errors or old accounts you don’t recognize
- Dispute mistakes online or in writing
💡 Improve Your Score
- Pay all bills on time—even small ones
- Try not to max out credit cards
- Use a secured credit card or credit-builder loan to help build your credit, when you don’t qualify for a traditional credit card.
🆘 Need Help? Contact a Non-Profit Credit Counseling Agency
- American Consumer Credit Counseling
- National Foundation for Credit Counseling
- Cambridge Credit Counseling
Keep in mind: Some landlords will work with you if your income and rental history are strong—even with credit issues.
🧭 Final Tips
- Apply to multiple listings to improve your chances
- Make a list of all apartments you apply to, date you applied, and any communication
- Keep copies of everything
- Follow up on applications—don’t wait for them to call you
- Be patient and persistent—housing searches take time