Caregiving Information for Workplaces

Caregivers often balance multiple roles and responsibilities. Learn more about how employers can support caregivers in the workplace.

Table of Contents

Quick Stats: Caregivers in the workforce

60%  of employed caregivers work full-time [1].
61%  of working caregivers report having experienced a change to their employment situation as a result of caregiving, such as transitioning from full to part-time work, taking a leave of absence or turning down a promotion [1].




Nationally, caregivers make up nearly 30% of the workforce. [2]
42% of Gen Xers and 33% of baby boomers are “sandwich generation” caregivers who care for children and aging parents at the same time. [3]

How employers can support working caregivers

A growing number of employers recognize the significant responsibilities that caregiving places on their workforce, and they are finding creative ways to support their caregiving employees including:

Category Example Services
Flexibility and Paid Time Off
  • Flexible hours/scheduling
  • Work from home
  • Paid leave
  • Sick, vacation or personal days
  • Personal time off banks
Care Delivery Services
  • Emergency back-up care/respite
  • Onsite or subsidized adult day care
  • Care coordination/health navigation
  • Caregiving digital tools and services
  • Health Savings Account or Dependent Care Flexible Savings
Information, Education and Consultation
  • Employee Assistance Program (EAP) and/ or Work-Life Program
  • Phone consultations with HR or caregiver specialist
  • Intranet portal
  • Workshops or webinars
  • Onsite or virtual consultation and counseling
  • Legal or financial advice
Caregiver Health and Wellness
  • Support groups/ networks
  • Stress reduction or self-care programs
Supportive Culture
  • Visible commitment by leadership and management
  • Ongoing communication and marketing
  • Internal research/ surveys to document need
  • Commitment to continuous improvement


What Massachusetts is doing to encourage age-friendly workplaces

In collaboration with leaders from business, health care and education, the Executive Office of Elder Affairs and the Massachusetts Business Roundtable supported the launch of the Massachusetts Caregiver Coalition, a cohort of employers joining together to elevate the needs of unpaid family caregivers across the Commonwealth.

The November 2019 launch of the Coalition was marked by the release of the Massachusetts State of Care Report and Massachusetts Employer Toolkit to raise awareness of family caregiving as a workforce opportunity and provide employers with resources and ideas for supporting their workforce.

Additional Resources

Quick Stats: Caregivers in the workforce is found at:

[1] National Alliance for Caregiving and AARP. Caregiving in the U.S. (2020).

[2] SHRM. Improving the Lives of Employee Caregivers Makes Business Sense. (2020).

[3] NextAvenue. Caregiving is a Corporate Issue. (2014)

Help Us Improve  with your feedback

Please do not include personal or contact information.