Child Support News

Learn about valuable updates and resources from Child Support Services and others from the Table of Contents below.

Updated: November 13, 2024

Table of Contents

Tax Amnesty Ends December 30

Tax Amnesty 2024 will be available from November 1, 2024, through December 30, 2024.

During this period, the Commonwealth of Massachusetts will waive most penalties for eligible taxpayers who file outstanding returns and pay tax and interest owed for tax periods with returns due by December 31, 2024.

Amnesty is available for existing unpaid tax liabilities, increased tax liabilities reported and paid on an amended return, and new tax liabilities reported and paid on an original return.

To have eligible penalties waived, taxpayers must complete all the following actions by December 30, 2024:

  • Meet specific eligibility criteria
  • Submit an Amnesty Request on MassTaxConnect
  • Pay all tax and interest included in the Amnesty Request
  • File all required returns with DOR

To learn more about the Amnesty Request process, eligible and ineligible account (tax) types, and how to prepare, please see:

Fall 2024 Child Support Newsletter Available

MBTA Reduced Fares

Visit the MBTA website to learn about reduced fares for eligible customers.

Massachusetts Parentage Act

Governor Maura Healey signed an Act to ensure legal parentage equality, which updates the state’s parentage laws for the first time in 40 years to make them more inclusive. Select the link below to learn more.

New Name: We are now Child Support Services Division

CSS: Child Support Services

We have changed our name from Child Support Enforcement to Child Support Services to reflect the services we provide to support the whole family. We work closely with parents who pay child support and parents and caretakers who receive child support, and our new name highlights our commitment to providing services to families in the Commonwealth. 

CSS & Trial Court Virtual Services

A link to CSS's website is now available from the Trial Court’s Access to Justice Library Initiative, which offers access to virtual court services via the comfort and convenience of local libraries. Constituents can select the "Get child support help from DORCSE” link, which takes them right to our Mass.gov/CSS webpage. This will allow our mutual customers to access CSS's virtual services in a private space.

Find a Job with MassHire

Start looking for jobs by matching your skills in your MassHire profile or resume. Register and then check out the Job Search page for more filters to refine your job search.

To begin, go to the MassHire JobQuest page.

How to Translate into the Language You Want

You can choose a language for:

  • Mass.gov (our website)
  • Google Translate and
  • Microsoft Edge.

You can also change the captions on YouTube.

To learn more, visit How to Translate a Website, Webpage, or Document into the Language You Want.

In Google Chrome, you can choose a language for your mobile device.

Do you need more help? These guides and videos will take you through the steps:

Google Translator Disclaimer

Google requires mass.gov to provide this disclaimer.  

DOR Disclaimer

In the interest of providing broader language access, DOR is offering guides on how to use third-party software to translate content on the mass.gov website, MassTaxConnect, CSS Case Manager and other DOR content. However, these translations are only an approximation of DOR content. DOR does not guarantee the accuracy, or reliability of computerized translations. In addition, some applications, files, or items cannot be translated, including graphs, photos or images. If any questions or disputes arise concerning the accuracy of the information in translated versions of DOR content, the English language version controls.

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