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E-discovery service for Executive Branch secretariats and agencies

Learn more about how the Executive Office of Technology Services and Security (EOTSS) provides tools to search electronically stored data.

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The e-discovery team provides technical services to Executive Branch secretariats and agencies. If you are a member of the public, you can request a public record from state organizations.

The team gives Commonwealth lawyers cutting-edge search, analysis, and document production services. Use of this enterprise service increases transparency and operational efficiencies for Executive Branch secretariats and agencies when responding to administrative needs and legal requests, including public records requests (PRRs), subpoenas, and litigation holds.  

How to use e-discovery

The e-discovery service is only available to authorized users. Secretariat/agency general counsels or department heads authorize those users. 

Users are onboarded and receive training including: 

  • Learning about the service’s technical abilities 
  • User permissions for searches within the secretariat/agency 
  • How to submit an e-discovery request via ServiceNow 

The e-discovery team helps with search estimates, de-duplication, extracts, and preservation of records. 

For information, please email edaas_support@mass.gov

Contact for E-discovery service for Executive Branch secretariats and agencies

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