Overview
The e-discovery team provides technical services to Executive Branch secretariats and agencies. If you are a member of the public, you can request a public record from state organizations.
The team gives Commonwealth lawyers cutting-edge search, analysis, and document production services. Use of this enterprise service increases transparency and operational efficiencies for Executive Branch secretariats and agencies when responding to administrative needs and legal requests, including public records requests (PRRs), subpoenas, and litigation holds.
How to use e-discovery
The e-discovery service is only available to authorized users. Secretariat/agency general counsels or department heads authorize those users.
Users are onboarded and receive training including:
- Learning about the service’s technical abilities
- User permissions for searches within the secretariat/agency
- How to submit an e-discovery request via ServiceNow
The e-discovery team helps with search estimates, de-duplication, extracts, and preservation of records.
For information, please email edaas_support@mass.gov.
Contact for E-discovery service for Executive Branch secretariats and agencies
Online
Phone
Open Monday through Friday 8:30 a.m. - 4:30 p.m.