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Enable MassNotify on your smartphone

Add your phone to the fight. Know if you’ve been exposed and help stop the spread of COVID-19.

MassNotify is a new tool that works through smartphones, with a focus on privacy, to alert users who may have been exposed to COVID-19. You can enable MassNotify on your iPhone or Android phone to add another tool to our fight against the spread of COVID-19.

Learn how to enable MassNotify on your phone.

 

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Table of Contents

About MassNotify

MassNotify is a new service developed in partnership with Google and Apple to help slow the spread of COVID-19.

  • By opting in, your device will share anonymous codes with other MassNotify users using your phone’s Bluetooth.
  • MassNotify codes contain no personal information or location data and are completely anonymous.
  • If another user you’ve been near tests positive for COVID-19 within a 14-day period, you will be notified. If you test positive, you can easily and anonymously notify others to stop the spread of COVID-19.

How to enable MassNotify on your phone

You can turn MassNotify on in your iPhone or Android smartphone settings.

On an iPhone (an instructional video can be found here):

  1. Go to Settings
  2. Scroll down to Exposure Notifications
  3. Click “Turn on Exposure Notifications”
  4. Click "Continue"
  5. Select United States, then select Massachusetts
  6. Follow the instructions on the following screens to enable MassNotify

Note that Bluetooth must be turned on for MassNotify to detect other users nearby.

On an Android phone (an instructional video can be found here):

  1. Go to Settings
  2. Click "Google"
  3. Click "COVID-19 Exposure Notifications"
  4. Tap "Select your region"
  5. Select United States, then select Massachusetts
  6. Click "Continue" and follow the instructions on the following screens to enable MassNotify

Note that Bluetooth must be turned on for MassNotify to detect other users nearby.

MassNotify resources

If you’re having technical trouble with MassNotify, you can email our help desk at massnotifyhelp@mass.gov.

Download the MassNotify supporter toolkit for materials you can share with your community to encourage others to enable MassNotify. Click here to access the toolkit.

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