Executive Office of Technology Services and Security Policies

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Hosting  

Executive Office of Technology Services and Security

EOTSS maintains responsibility and authority for establishing standards and guidelines for infrastructure and hosting services. These standards are currently under review and will be published ASAP. In the interim, if you have questions on Hosting and Infrastructure, please contact the EOTSS Assistant Secretary for Technology, Security and Operations or the Commonwealth CTO. All executive branch agencies must comply with these standards and guidelines, and must ensure that all business applica

How to secure your home network  

Tips and techniques to reduce the risk of a cyber attack on your home network.

Information Security Risk Management Standard  

The Information Security Risk Management Standard defines the key elements of the Commonwealth’s information security risk assessment model to enable consistent identification, evaluation, response and monitoring of risks facing IT processes

IT Accessibility  

Information, guidelines, techniques and resources for ensuring websites and applications are accessible to all, and comply with the Commonwealth of Massachusetts

Knowledge Base  

Executive Office of Technology Services and Security

This Knowledge Base is your self-service guide to authoring and updating content for Mass.gov. Most of this guide focuses on the Content Management System (CMS), but it also addresses related third-party tools such as Formstack and Google Analytics.

Mass.gov Privacy Policy  

This policy applies only to the use of Mass.gov. As you navigate Mass.gov. Other websites may have individual privacy policies tailored to the interactions available through each site. You should examine the privacy policy of any website, including other Commonwealth sites, that you access using Mass.gov.

Mass.gov Social Media Policy  

The policies below pertain only to Mass.gov content; individual agencies may have different policies. Please be sure to review the privacy policies and terms of use for any social media accounts you access through a link from Mass.gov as they may differ based on the agency hosting the content.

Mass.gov® Linking Policy  

Executive Office of Technology Services and Security

MA Digital Services policy on liking content and tools within Mass.gov. Links will go directly to the most relevant pages, not necessarily to organizational home pages.

MassGIS standards and best practices  

As the Commonwealth’s Bureau of Geographic Information, MassGIS can establish standards for the acquisition, management, and reporting of geographical information.

MassMail/Coreview  

Request MassMail services that are not currently available by name in the Service Catalog and/or request Coreview Access.

Request via ServiceNow