Executive Office of Technology Services and Security Policies

Any Executive Branch agency requiring new or upgraded voice solutions will be required to join the MassVoice Enterprise Solution as part of the Standard Operating Environment. Over the next 2 years, all Executive Branch agencies will be migrated to the MassVoice platform. MassVoice is a secure, Private-Cloud Unified Communications service tailored exclusively to Massachusetts State and Local government clients. Currently managed by New Era Technology this service remains the EOTSS enterprise sta

Mayflower is the official Design System for the Commonwealth of Massachusetts. This system makes it easy for state agencies to build accessible, mobile-friendly sites, or apps consistent with Mass.gov.

Mayflower is the official Design System for the Commonwealth of Massachusetts. This system makes it easy for state agencies to build accessible, mobile-friendly sites, or apps consistent with Mass.gov.

Employees and vendors teleworking are responsible for their own remote Internet connectivity unless the agency head or SCIO offers an agency/secretariat-provided connection (Mi-Fi or other mechanisms). Requests for such connections should be coordinated through the respective agency head and SCIO. The FCC offers general guidance on Home Broadband, including FAQs and minimum download speeds.

This page offers currently available guidance regarding Microsoft M365 G3 and mailbox licensing.

EOTSS has established Microsoft Teams as the enterprise standard for the Executive Branch Agency business collaboration and conferencing software platform. This application is part of the Microsoft Office 365 product suite and is included in the cost of the Microsoft licensing agreement.

Microsoft Endpoint Configuration Manager (formerly SCCM and Intune) will be leveraged to securely manage iOS, Android, and Windows devices with a single endpoint management solution while on or off the Commonwealth network. This will streamline and automate deployment, provisioning, policy management, application delivery, and updates to end user devices. This solution will address mobile device management for Commonwealth-owned devices, and mobile application management for personal owned devic

Multi-factor authentication (MFA) is a secure authentication method in which users are required to show more than one type of identification to gain access to online services and applications.

Request for a Vlan, switch port turned on, IP subnet added, IP route to be added and any other general inquiries to the Network Engineering Team.

The Organization of Information Security Standard documents the requirements for protecting the Commonwealth’s business information and establishes responsibility and accountability for information security in the organization.