Executive Office of Energy and Environmental Affairs (EEA) 2020 data-driven performance

Learn how EEA uses data to improve your experience with state government.

The Baker-Polito administration is working hard to improve your experience with state government. To that end, EEA has been asked to identify our critical constituent-facing services and to track our ongoing efforts to improve their delivery. By selecting key metrics and measuring performance against annual targets, our goal is to provide you with the resources you need as simply, efficiently, and transparently as possible.

You can find out which metrics our agencies are tracking and how they’re performing on this page.

EEA's Calendar Year 2020 performance

Executive Office of Energy and Environmental Affairs

CY20 Metric	CY20 Target	CY20 Performance
Percentage of communities involved in the Municipal Vulnerability Preparedness (MVP) Program	90% of communities involved	89% of communities involved

Department of Environmental Protection (DEP)

CY20 Metric	CY20 Target	CY20 Performance
Percentage of permit applications decided on time	96.5%	94.0%

Massachusetts Department of Agricultural Resources (MDAR)

CY20 Metric	CY20 Target	CY20 Performance
Number of visits to the MassGrown Map. The MassGrown Map connects the general public to agricultural outlets and activities, and thus is an indicator of the public’s interest in purchasing locally grown products.	5% Increase in visits to the MassGrown Map (in 2019 pageviews were 224,679; for 2020 w/ 5% increase estimate 235,913)	There were 295,490 pageviews for the MassGrown Map in 2020, which is a 32% increase.

Department of Fish & Game (DFG)

CY20 Metric	CY20Target	CY20 Performance
Acres of active wildlife habitat management performed on state Wildlife Management Areas managed by DFG’s Division of Fisheries and Wildlife.	2,500 acres	2,551 acres

Department of Conservation and Recreation (DCR) 

CY20 Metric	CY20 Target	CY20 Performance
Campground participation; number of nights reserved	2.5% increase from the total 2019 reservations	There were 38,818 campground reservations in 2020, which is a 28.3% decrease.

Department of Energy Resources (DOER)

CY20 Metric	CY20 Target	CY20 Performance
Number of municipalities provided with assistance to lower their cost of energy and emissions, provide clean energy infrastructure, and technical assistance to achieve their clean energy goals.	175 municipalities assisted	255 municipalities assisted

Department of Public Utilities (DPU) 

CY20 Metric	CY20 Target	CY20 Performance
The Transportation Division will increase the number of completed tow company audits by 60% for calendar year 2020.	In 2019, the Department audited an average of 5.08 tow companies per month. Increase by 60% to audit 8 companies per month in 2020.	The Transportation Division audited 8 tow companies per month in 2020.