FY2025 Face-to-Face Mediation Programs

Learn how to submit an application for the FY2025 Face-to-Face Mediation Program offered by the Attorney General's Office.

The Massachusetts Office of the Attorney General (AGO) is pleased to announce the FY2025 Face-to-Face Mediation Programs (“FTFMP”). FTFMP adds a more formal mediation process to the continuum of consumer assistance services and grantees handle a range of consumer issues. Mediators funded or supported by FTFMP are neutral, trained in mediation skills and techniques, and conduct mediations pursuant to statutory requirements such as M.G.L. c. 233, §23C.  

Applicants can access the full RFP here.

Applicants can access the Standards of Responsibilities here.

Submission Instructions

• Proposals must be delivered electronically through the AGO's Grant Applications Portal by 5:00 p.m. on Friday, May 17, 2024. 
• Interested applicants may access grant information and application details at the AGO's Current Grant Opportunities website 
• Applications received after the deadline will not be reviewed. 
• Applications will not be accepted in any other format.  
• New applicants will be asked to create a free online account. Any applicant that has applied for any AGO grant using the AGO's Grant Applications Portal  may log into its existing account.
• Once applicants have started an application, the application may be saved and returned to later.  
• Confirmation of Receipt: Applicants typically receive an email confirmation within 48 business hours. If a confirmation is not received, please call 617-963-2150 for further instructions and assistance.  
• If the applicant experiences issues with the AGO's Grant Applications Portal, they should email [e-mail] or call 617-963-2150 for assistance. The AGO encourages applicants to upload documents in advance of the deadline to avoid last minute submission issues. 

Eligibility

The following entities are eligible to apply for grant funding:

• Non-profit organizations within Massachusetts;
• Local governmental agencies; and
• Colleges or universities.

Funding, Duration, and Anticipated Timeline

This RFP is subject to and contingent upon the availability of funds. Funding is available under the Local Consumer Aid Fund, created by M.G.L. c. 12, §11G. Applicants will be considered for funding based on the following:

• Applicant’s capacity to meet and adhere to the requirements outlined in this RFP and the FTFMP Standards and Responsibilities;
• Applicant’s demonstrated need; and
• Availability of funds.

The maximum an applicant may request is $50,000.

Grants will be awarded for the period of July 1, 2024 to June 30, 2025.  All funds must be expended by June 30, 2025. Unexpended funds must be returned to the AGO within 45 days of contract expiration. At its sole discretion, the AGO will require funds spent on ineligible costs to be repaid to the AGO or re-budgeted to an appropriate expense category.

Questions

Questions regarding this RFP may be submitted to [e-mail] only until 5:00 p.m. on May 10, 2024. When submitting your question(s), please include “FY2025 Face-to-Face Mediation Programs” in the email subject line. Questions received and answers provided regarding this RFP will be posted on the AGO's Grant Applications Portal.

Reasonable Accommodation

Applicants that seek reasonable accommodation, which may include the receipt of the RFP information in an alternative format, must communicate such requests in writing to [e-mail], no later than 5:00p.m. on May 10, 2024.