About the OIG
Since its creation as the nation’s first state-level inspector general’s office, the Massachusetts OIG (or Office) has been at the forefront of promoting effective government and the responsible use of public money and property. The OIG is an independent agency charged with preventing and detecting fraud, waste, and abuse in the use of public funds and public property. By statute, the Inspector General (IG) has broad authority to oversee the use of state, local, and federal funds by state and local governments, as well as by those who receive government funds or use public property. This includes state agencies, counties, cities, towns, quasi-governmental authorities and districts, as well as individuals, corporations, and not-for-profit organizations that do business with the government.
The Office is led by the Inspector General of the Commonwealth, who is appointed by the Governor, Attorney General and Auditor “…solely on the basis of integrity and demonstrated ability in accounting, auditing, financial analysis, law, management analysis, public administration, investigation or criminal justice administration.” M.G.L. c. 12A, § 2.
The Office is organized into 12 business units, operates from two locations, employs approximately 90 staff, and has an annual budget of approximately $9.8M. Additional information about the office may be found on the "About the OIG" webpage.
The OIG enabling statute is Chapter 12A of the Massachusetts General Laws (Chapter 12A).
Operations, Training & Publications Bureau
Managed by the Chief Operating Officer, this Division is responsible for a variety of functions, including budgeting, revenue, auditing, financial reporting, office administration, procurement, operations, information technology, communications, publications, human resources, data analytics, and records management. It also includes the Learning & Development Division, which provides training and technical assistance to state and municipal employees.
Learning and Development
Learning and Development is within the Office of the Inspector General’s Operations, Training & Publications Bureau and is responsible for educating individuals to help prevent fraud, waste, and abuse of public funds and public property. There are two units within Learning and Development, the OIG Academy and Procurement Support. The OIG Academy is 26 years old and presents about 80 classes, training, and speaking engagements per year for approximately 5,000 individuals.
The Academy uses both asynchronous, synchronous, and blended methods of online instruction and presents in-person classes as well. Procurement Support is responsible for answering questions and providing technical assistance on public procurement. The Office prides itself on the quality of programming, the positive reputation of the Office, and the importance of training in the Office’s mission of preventing and detecting fraud, waste, and abuse.
Responsibilities
Responsibilities include but are not limited to:
- Work collaboratively with staff and leadership to assess developmental needs to prioritize and build learning offerings that further the OIG’s strategy and vision.
- Manage OIG Academy and Procurement Support operations.
- Prepare and manage class schedule and project planning.
- Responsible for collaborating with communications staff to develop communications and outreach plan for the Division.
- Develop and review Division policies and procedures.
- Oversee compliance with Academy accreditations.
- Maintain and develop relationships with other state and local agencies.
- Develop and expand training and education for state employees and other stakeholders.
- Develop course catalog with core semester offerings and the capacity to integrate ad hoc offerings as requested.
- Develop and implement an appropriate mix of delivery methods including hybrid learning, onsite using the OIG classroom, and offsite.
- Utilize data to review and improve delivery methods, support, and outreach.
- Provide presentations to various outside groups about the OIG.
- Seek continuous improvement to L&D operations.
Key Abilities, Skills, and Experience
- At least ten years of management experience in an academic or corporate training, continuing education, professional certification, or similar program.
- At least ten years of experience working in a training program, higher education, or another educational environment.
- Demonstrated knowledge of and skills in effective adult learning practices, including instructional design and training facilitation, both in-person and virtual.
- Knowledge of instructional design, pedagogy, and instructional modalities.
- Knowledge and understanding of how to implement and manage learning management systems and virtual meeting/training platforms.
- Demonstrated work experience planning and carrying out detailed projects.
- Ability to represent the OIG in a professional and respectful manner.
- Excellent communications, data management, and organizational skills.
- Ability to remain flexible and to show initiative when completing assignments.
- Ability to communicate clearly, efficiently, and effectively.
- Strong supervisory and interpersonal skills, including the ability to adapt communication style to multiple cultural environments.
- Ongoing commitment to supporting a diverse and inclusive work environment.
- Strong time-management skills and a demonstrated ability to meet deadlines.
- Ability to handle several projects at one time.
- Ability to work independently as well as part of a team.
- Familiarity with Anthology Blackboard LMS
- Proficient in Microsoft 365, Outlook, Word, SharePoint, PowerPoint, and other commonly used computer software applications.
Preferred Abilities, Skills, and Experience
- Training or coursework in a relevant field, such as business, public administration, project management, project planning, or education.
- Familiarity with learning management and customer service software.
Salary Range
$125,000 to $135,000
Hybrid Work Schedule
The Office of the Inspector General offers a hybrid work schedule. Under this policy, employees may request one of the following weekly hybrid schedules: 1) four days telework and one day onsite; 2) three days telework and two days onsite; 3) two days telework and three days onsite; or 4) one day telework and four days onsite. The onsite location is at OIG’s Boston office and employees may work remotely the remainder of the time at a location approved by their supervisor, so long as they comply with the requirements of the Hybrid Work policy.
Employees will be assigned to their onsite workspace based on their approved schedule. The approved telework location must be located within Massachusetts or within an approximately two-hour driving or train commute distance. OIG does not reimburse employees to travel to the office. In addition, the successful candidate may be required to work primarily onsite in Boston during the initial training and orientation period and/or for certain positions a primarily on-site role may be necessary.
Benefits
We value our employees and offer benefits that support their lives and well-being, while promoting an environment focused on inclusion, flexibility, professional growth, trust, and respect. The Office therefore is pleased to offer a comprehensive benefits package for its employees. The specific components and eligibility may vary based upon position, hours worked per week, and other variables. Consequently, specific benefits for this position may be discussed as part of the interview and offer process.
The overall benefits available include paid vacation; sick and personal leave time; health, dental, and vision insurance through the Commonwealth’s Group Insurance Commission; and optional pre-tax health savings account plans. To view the details of the various plans and the cost split between employer and employee, visit to the Group Insurance Commission website.
Employees also participate in the Commonwealth’s state retirement plan, which may become a defined benefit plan for those who both vest and subsequently retire from state service. For more information, visit the Massachusetts State Retirement Board website.
In addition, the Office provides employees the opportunity to elect life insurance, long-term disability insurance, deferred compensation savings, tuition remission, and pre-tax commuter account plans, along with other programs.
This position may be eligible for the federal Public Service Loan Forgiveness (PSLF) program administered by the federal government.
How to Apply
Submit cover letter and resume via email by August 15, 2025, to:
Sarah Hoover, Director of Human Resources & Recruitment
Office of the Inspector General
IGO-employment@mass.gov
Diversity and Inclusion Statement
Diversity Officer: Sarah Hoover
The Office of the Inspector General is an Equal Opportunity Employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. The Office does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
The Office promotes access, inclusion and diversity for all staff, believing that these qualities are foundational components of an outstanding working environment and in keeping with its mission. The Office actively seeks to increase the diversity of its workforce and is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
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| Date published: | July 14, 2025 |
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