Open M-F 7:45 am - 5 pm, Walk-In Hours: 10am - 3pm
Bypass the call center if you know your party's extension.
For those calling from Massachusetts only.
Who we serve
The MSRB serves members of the Massachusetts State Employees’ Retirement System (MSERS), including active and retired state employees and their beneficiaries, and certain other employees of public entities including members of the Judiciary. The Board also administers the former Massachusetts Turnpike Authority Employees’ Retirement System. Membership in the system is mandatory for nearly all state employees who are employed on a part-time (minimum half-time) or full-time permanent basis.