Massachusetts State Retirement Board (MSRB)

The MSRB administers the Massachusetts State Employees' Retirement System (MSERS) for state employees and certain other employees of public entities. The MSERS is a contributory defined benefit system governed by Massachusetts General Law Chapter 32. The system provides retirement, disability, survivor, and death benefits to its members and their beneficiaries.

Important Updates:

MSRB Operations

MSRB offices in Boston and Springfield are closed to the public. During this period a limited number of MSRB staff are working on site in Boston and Springfield, and other staff are working remotely. Telephone hours are 9:00 a.m. to 3:00 p.m. Monday through Friday, except on State Holidays. (617) 367-7770. If prompted, please leave a voice message and staff will return your call as soon as possible.

2020 Form 1099-R

The 2020 Form 1099-R's were mailed. Please allow ample time for your Form-1099-R to be delivered to you via the United States Postal Service (USPS). Due to the ongoing pandemic, mail delivery may be affected in your area. You can view the USPS Service Alerts here:

If you don't receive your Form-199-R by the end of February, you can call our office at 617-367-7770. As always, you can view your statement online at Your ID is on your statement below your name.


Contact Us


Boston Office
One Winter Street, 8th Floor, Boston, MA 02108
Springfield Office
436 Dwight Street, Room 109A, Springfield , MA 01103


Open Mon.-Fri. 7:45 am - 5:00 pm (Currently Closed to the Public.)

Bypass the call center if you know your party's extension.

Toll Free 800-392-6014

For those calling from Massachusetts only.

Who we serve

The MSRB serves members of the Massachusetts State Employees’ Retirement System (MSERS), including active and retired state employees and their beneficiaries, and certain other employees of public entities including members of the Judiciary. The Board also administers the former Massachusetts Turnpike Authority Employees’ Retirement System. Membership in the system is mandatory for nearly all state employees who are employed on a part-time (minimum half-time) or full-time permanent basis.


Recent news & announcements from Massachusetts State Retirement Board


Notice of 2020-21 Retirement Board Election 

12/01/2020 Massachusetts State Retirement Board


MSRB Update & Staff Contact Information 

2/01/2021 Massachusetts State Retirement Board

Updated: Feb. 1, 2021

Upcoming Events from Massachusetts State Retirement Board

Locations of Massachusetts State Retirement Board