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Mass4You: Employee Assistance Program (EAP)

The Mass4You Employee Assistance Program (EAP) is available to all active, state and municipal employees and their families who are eligible for GIC benefits, to help achieve better work/life balance.

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Mass4You Benefits

Enrollment in GIC health insurance coverage is not required to access the many Mass4You EAP work/life and other support services. Through Mass4You, GIC benefits-eligible employees and their families can find easy access to a comprehensive suite of free, confidential support available 24/7, including:

  • Three in-person or Tele-EAP (virtual) counseling visits per issue per year – at no cost
  • 30-minute telephonic or in-person legal or mediation consultation per issue per year– at no cost
  • Guidance from a financial advisor to help with debt, foreclosure, financial planning and more
  • Get referrals for a variety of Work-Life convenience services: child care, elder care and more
  • Access to Optum’s 24/7 confidential Substance Abuse Treatment Helpline and a licensed clinician

No formal enrollment is required.

Coping During COVID-19

Mental Health Tips During Coronavirus

It’s important to understand your feelings during this time and pay attention to your mental health. GIC benefit-eligible members and their dependents can take advantage of helpful Mass4YOU EAP resources.

People react differently to stressful situations, and the outbreak of the Coronavirus Disease 2019, or COVID-19, may cause feelings ranging from concern or worry to anxiety or anger, among many other possible reactions.

If you and your household are under quarantine — whether self-quarantine or otherwise — you may be feeling a number of emotions including feeling anxious, lonely, bored or frustrated. It’s important to understand your feelings during this time and pay attention to your mental health.

Here are some tips for helping take care of your mental health during this time.

  1. Look for ways to relax. Find things that help you manage stress. Consider trying deep breathing, stretching or meditation. There are also apps that may help you deal with stress.
  2. Set boundaries. While it’s important to have up-to-date, reliable information, you should limit exposure to the ever-present media coverage.
  3. Create regular routines. For example, consider setting up a regular routine for physical activity, communicating and connecting with others and continuing other day-to-day habits.
  4. Make a list. Gather a list of contacts, including friends, family, neighbors, health care providers, as well as any therapists or counselors, and other community resources. Place it somewhere prominent in your home, for example, on your refrigerator.
  5. Check your medications. Make sure you have any prescription and/or over-the-counter medications you need. Take your prescriptions as recommended. If possible, the recommendation is to have a two-week supply on hand. Talk with your doctor or pharmacist to learn how you can obtain what you need.
  6. Define how you’ll stay connected. Establish how you’ll communicate with friends and family through available methods — text, phone calls, over the internet or even through letters in the mail. Consider “face-to-face” time using apps that allow you to videochat with others.
  7. Keep up with healthy habits. Your physical health is an important part of your mental health, during a quarantine and always. Avoid using tobacco, alcohol or other drugs to try to manage stress. Get plenty of rest and physical activity.
  8. Be aware of stress. A quarantine may cause additional stress. For example, you may experience financial stress if you are unable to work. Talk with your employer about why you may be missing work. If need be, contact the U.S. Department of Labor at 1-866-487-2365 about the Family and Medical Leave Act (FMLA). The FMLA offers employees up to 12 weeks of unpaid leave for dealing with a serious medical condition for yourself or to care for a loved one.

Additional Resources



General Support 1 (844) 263-1982

Available 24/7

TTY Support for the Deaf and Hard of Hearing 711 - 1 (844) 263-1983
Substance Use Treatment Helpline 1 (855) 780-5955

Available 24/7