BSS Services Provided
- MassHealth Premium Billing (MHPB)
- Provider enrollment, credentialing, re-credentialing, and maintenance of information
- Provider outreach, education and communication and relationship support and management
- Electronic Data Interchange (EDI)
- Document management and mailing fulfillment
- Non-Emergency Transportation Authorization (NETA) requests
- MassHealth Choices
BSS Contract Provider Impact
The following portals and training tools are managed under the BSS contract and will have enhancements:
- Mass Health Choices allows Members to compare Managed Care Health Plans and select a Primary Care Provider
- Learning Management System (LMS) system including personalizing individual dashboards for provider trainings
Important: Email, fax, and phone numbers used by providers for services covered under the new BSS contract are expected to remain the same.