• This page, Mental health resources for health care workers experiencing stress, anxiety and trauma, is offered by
  • Department of Public Health

Mental health resources for health care workers experiencing stress, anxiety and trauma

The following resources are mostly free, confidential, and available to health care providers. Many are also available to the general public.

Table of Contents

Applications

  • COVID Coach  
    Supports self-care and overall mental health during the COVID-19 pandemic through education about affective coping strategies and other tools, including specific resources for health care workers. Provides tools for self-care, to improve emotional wellbeing, and trackers to check on mood and mental health over time. Available in Spanish. No Cost
  • CrewCare
    Provides a wellness tracker, a tool to evaluate stress load, and the ability to compare individual results to industry averages. Designed for first responders and extended to health care providers. No Cost
  • Heroes Health
    Allows healthcare workers and first responders to track their mental health and access mental health resources. No Cost
  • PTSD Coach
    Helps individuals learn about Post Traumatic Stress Disorder (PTSD) and how to manage symptoms. Tools include a PTSD self-assessment, relaxation techniques, anger management strategies, and information on other resources. Also available online PTSD Coach Online. Available in Spanish. No Cost

Support

  • Frontline Help
    Provides free coaching support for health care workers and frontline staff dealing with COVID-19. Coaching is not psychotherapy but can effectively provide a safe space to talk through challenging situations, manage stress, and identify personal strengths and resiliency. No Cost
  • National Academy of Medicine
    Provides a collection of resources on clinician wellness during COVID-19, including webinars, podcasts, videos, articles, and fact sheets. Addresses clinician burnout, wellness information, strategies and tools, and includes resources created by and for specific types of clinicians. No Cost
  • National Association of Mental Illness (NAMI) – Health Care Professionals
    Offers a range of resources for health care workers including information on when to reach out for support after experiencing continued stressors and trauma on the job.  Includes lists of counseling resources, peer-to-peer resources and tools to learn coping skills and build resilience.
  • NurseGroups
    Provides no-cost, confidential, videoconference groups for nurses to connect and process the stress of being a provider during the COVID-19 pandemic together. No Cost
  • PeerRxMed
    Provides a peer-to-peer program for physicians and other health care workers to supply support, connection, encouragement, resources, and skill-building to address and prevent professional and moral distress, depression, and burnout. No Cost
  • PsychHub – COVID-19 Healthcare Professionals  
    Offers mental wellbeing resources for health care workers during the COVID-19 pandemic. Resources include evidence-based courses and downloadable PDFs and videos designed to offer an immersive experience to help change behavior and improve wellness. No Cost
  • ResponderStrong
    Contains resources designed for emergency responders and their families but is also relevant to individuals in other roles. Includes listings for crisis support and professional clinical services; self-help tools for stress management and wellness; educational reading, videos, and podcasts; and articles and research on responder mental health. No cost for most online resources. Fees for professional clinical services
  • The Schwartz Center
    Provides information, tips, resources, and weekly webinars to support healthcare workers during the COVID-19 pandemic. No cost for COVID-19 materials. Other materials require membership.

Counseling

  • The Battle Within
    Provides free therapy services for healthcare workers, first responders, and veterans who are in crisis, or who are experiencing grief, anxiety, stress, or trauma. No Cost
  • The Emotional Personal Protective Equipment (PPE) Project 
    Helps connect healthcare professionals with licensed mental health care professionals for services. No Cost
  • Talkspace
    Provides comprehensive online mental health treatment options, access to virtual psychiatry services, and resources specific to anxiety and trauma caused by the COVID-19 pandemic. Some cost - with financial discounts for healthcare providers.
  • Therapy Aid
    Provides pro-bono therapy for healthcare workers and other frontline responders, including individual and group support. No cost & low-cost short-term therapy.
  • 911 At Ease International
    Provides access to free trauma counseling for healthcare workers, other frontline responders, and their families. No Cost

Help Lines

  • National Alliance on Mental Illness (NAMI) Helpline
    Provides information, referrals, and support for the treatment of mental health conditions. Available Monday – Friday, 10 am – 8 pm ET. Call 800-950-NAMI (6264)No Cost
  • Physicians Support Line
    Gives physicians and medical students access to psychiatrists to provide support in navigating the intersections of personal and professional life in a confidential setting. Created with the mission of physicians supporting physicians. Available 7 days a week 8 am – 1 am ET. Call 888-409-0141
  • SAMHSA (Substance Abuse and Mental Health Services Administration) Crisis/Disaster Line
    Offers immediate crisis counseling for people experiencing emotional distress related to any natural or human-caused disaster including the COVID-19 crisis. Available 24 hours a day, 7 days a week. Call or Text 800-985-5990

Crisis Help Lines

Resources for the General Public

  • One Mind Psyber Guide 
    Offers unbiased expert reviews of mental health apps and digital health resources to help people use technology to improve wellbeing. Includes ratings based upon credibility, user experience, and transparency of privacy practices. No Cost
  • Mindshift CBT
    Uses evidence-based strategies in Cognitive Behavioral Therapy (CBT) to help individuals learn to relax, be mindful, and develop more effective ways of thinking. It also offers users active steps to take charge of anxiety. Available in French. No Cost
  • Substance Abuse and Mental Health Services Administration (SAMHSA)
    Provides resources for substance use and mental health treatment services and lists helplines and hotlines for immediate support. No cost for helplines/hotlines. Treatment costs vary
  • U.S. Department of Veterans Affairs – National Center for PTSD – COVID
    Offers information and strategies to help the public, healthcare workers and first responders with stress, grief and anxiety related to the COVID-19 pandemic. Includes links to resources to support self-care, the work of providers and community efforts. No Cost
  • Helplines
    Information, support and referrals for a variety of health-related issues and topics.
  • More to the Story
    Offers resources from the MA Department of Mental Health on how and why to talk about mental health.
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