Skills for Supervisors
Supervision in the twenty-first century requires that all of us practice continuous learning and continuous growth. This six-session offering is an opportunity for current supervisors to gain new skills and further hone their current skill set.
Delivered by Charles McCrea, the six two-hour sessions will be virtual and interactive. Participants will have opportunities to collaborate and share ideas and experiences in breakout groups and as a full group.
- Emotional Intelligence and Trust: Introduction to self-awareness, focus on trust in the workplace for collaboration and communication.
- Conflict: Develop conflict competency, review and discussion of conflict styles and de-escalating conflict.
- Teams: Stages of team development, assessing current team and determine necessary actions to move through the stages, review elements of a high-performing collaborative team.
- Change and Transition: How to lead a team in times of transition, identify opportunities and challenges in change, understanding and managing resistance.
- Communication in the workplace: Understanding and practicing effective communication as a means of building trust and getting work done, value of clear project, team or unit objectives.
- Heart of Supervision: Attributes, attitudes and behaviors essential for effective supervision, your management style.
Register via MassAchieve: TCL Skills Development for Supervisors
| Session | Cohort |
|---|---|
| Emotional Intelligence and Trust | March 4, 2026, 1:30pm - 3:30pm |
| Conflict | March 11, 2026, 1:30pm - 3:30pm |
| Teams | March 18, 2026, 1:30pm - 3:30pm |
| Change and Transition | March 25, 2026, 1:30pm - 3:30pm |
| Communication in the workplace | April 1, 2026, 1:30pm - 3:30pm |
| Heart of Supervision | April 8, 2026, 1:30pm - 3:30pm |
Hippotlian CE Online Learning Platform
MASSACHUSETTS NURSES ASSOCIATION FREE UNIT 7 CE PLATFORM!
MNA Unit 7 bargaining unit employees can log into the HippotlianCE Platform today to start taking courses!
This platform will provide:
- Access the MNA's Unit 7 specific online learning program.
- Obtain MNA certificates of completion and contact hours.
- Create an online portfolio of your CE certificates.
- Develop a learning plan.
- Reflect on the benefits of your learning to your practice.
On Wednesday, September 9, 2025, MNA members received an invitation link to the Unit 7 Hippotlian CE Platform. This email was sent to their MNA email address on file.
If you did not receive this link or are a new employee, please create a Service Now ticket to access the Hippotlian CE Platform today!
Sample CE courses include:
- Intergenerational Stressors in Healthcare: How do we communicate?
- AI in Healthcare: Friend or Foe?
- The Complexity of the Endocannabinoid system and Understanding Cannabis Treatment Part I &II
- Understanding and Treatment High functioning Clients with Alcohol and Substance Use Disorders
Contact
Training and Career Ladder Program
100 Cambridge Street, Suite 600
Boston, MA 02114
Email: careerladderprogram@mass.gov.