Skills for Supervisors
Supervision in the twenty-first century requires that all of us practice continuous learning and continuous growth. This six-session offering is an opportunity for current supervisors to gain new skills and further hone their current skill set.
Delivered by Charles McCrea, the six two-hour sessions will be virtual and interactive. Participants will have opportunities to collaborate and share ideas and experiences in breakout groups and as a full group.
- Emotional Intelligence and Trust: Introduction to self-awareness, focus on trust in the workplace for collaboration and communication.
- Conflict: Develop conflict competency, review and discussion of conflict styles and de-escalating conflict.
- Teams: Stages of team development, assessing current team and determine necessary actions to move through the stages, review elements of a high-performing collaborative team.
- Change and Transition: How to lead a team in times of transition, identify opportunities and challenges in change, understanding and managing resistance.
- Communication in the workplace: Understanding and practicing effective communication as a means of building trust and getting work done, value of clear project, team or unit objectives.
- Heart of Supervision: Attributes, attitudes and behaviors essential for effective supervision, your management style.
Register via MassAchieve: TCL Skills Development for Supervisors
| Session | Date | Time |
|---|---|---|
| Emotional Intelligence and Trust | November 6, 2025 | 10am - 12pm |
| Conflict | November 13, 2025 | 10am - 12pm |
| Teams | November 20, 2025 | 10am - 12pm |
| Change and Transition | December 4, 2025 | 10am - 12pm |
| Communication in the workplace | December 11, 2025 | 10am - 12pm |
| Heart of Supervision | December 18, 2025 | 10am - 12pm |
Online Instructor Led Training
| Course | Cohort 1 | Cohort 2 |
|---|---|---|
| Excel Basics Workshop | December 10, 1pm - 3pm | January 13, 1pm - 3pm |
| SharePoint Basics | January 20, 1pm - 2:30pm | N/A |
| PowerPoint Basics Workshop | December 17, 1pm - 3pm | N/A |
To register, please log into MassAchieve and search for "TCL".
Hippotlian CE Online Learning Platform
MNA Unit 7 bargaining unit employees can log into the Hippotlian CE Platform today to start taking courses!
Sample of available CE courses:
- Intergenerational Stressors in Healthcare: How do we communicate?
- AI in Healthcare: Friend or Foe?
- The Complexity of the Endocannabinoid system and Understanding Cannabis Treatment Part I &II
- Understanding and Treatment High functioning Clients with Alcohol and Substance Use Disorders
Contact
Training and Career Ladder Program
100 Cambridge Street, Suite 600
Boston, MA 02114
Email: careerladderprogram@mass.gov.