MSRB By the Numbers

Monthly statistics for the Massachusetts State Retirement Board

MSRB By the Numbers / July 2026

The State Retirement Board (MSRB) is working diligently to process the thousands of pending benefit requests and inquiries we regularly receive. We thank our members for their continued understanding.

MSRB By the Numbers July 2026

• In July, the MSRB issued $270m in benefits to more than 73,588 retirees and beneficiaries. As of 2026, the MSRB has issued $1.86b in benefits. 
• The MSRB added 282 new benefit payees. As of 2026, the MSRB has added 1,771 new benefit payees. 
• Accelerated payments were provided to 56 new retirees, totaling $646k in gross retro-benefits approved for payment in mid-July. As of 2026, 364 have received the accelerated payment, totaling $4.32m in gross retro-benefits. 
• For July 2026, the MSRB Disbursement Unit processed 447 refunds/rollovers/transfers totaling approximately $9.40m in net funds issued. As of 2026, the number of disbursements is 2,382, totaling $48.52m in net funds issued.
• MSRB staff fielded approximately 10,489 telephone calls for July 2026 that were made to the main department extensions. Over 6,479 calls were taken by the Call Center and over 980 by our Member Account Management and Retiree Benefit Account Management Units.  (This data does not take into consideration those calls made directly to staff extensions.)
• As of July 31, 2026, 59,246 retirees/survivors subscribe to the monthly MSRB Retiree eNews Bulletin. This represents approximately 80% of our total retirees/beneficiaries.