MSRB By the Numbers

Monthly statistics for the Massachusetts State Retirement Board

MSRB By the Numbers / October 2026

The State Retirement Board (MSRB) is working diligently to process the thousands of pending benefit requests and inquiries we regularly receive. We thank our members for their continued understanding.

MSRB By the Numbers Infographic - October 2026

• In October, the MSRB issued $273m in benefits to more than 73,826 retirees and beneficiaries. As of 2026, the MSRB has issued $2.68b in benefits. 
• The MSRB added 191 new benefit payees. As of 2026, the MSRB has added 2,557 new benefit payees. 
• Accelerated payments were provided to 14 new retirees, totaling $165k in gross retro-benefits approved for payment in mid-October. As of 2026, 493 have received the accelerated payment, totaling $6.04m in gross retro-benefits. 
• For October 2026, the MSRB Disbursement Unit processed 404 refunds/rollovers/transfers totaling approximately $7.41m in net funds issued. As of 2026, the number of disbursements is 3,722, totaling $72.45m in net funds issued.
• MSRB staff fielded approximately 8,966 telephone calls for October 2026 that were made to the main department extensions. Over 6,053 calls were taken by the Call Center and over 555 by our Member Account Management and Retiree Benefit Account Management Units.  (This data does not take into consideration those calls made directly to staff extensions.)
• As of October 31, 2026, 59,692 retirees/survivors subscribe to the monthly MSRB Retiree eNews Bulletin. This represents approximately 81% of our total retirees/beneficiaries.