MSRB By the Numbers

Monthly statistics for the Massachusetts State Retirement Board

MSRB By the Numbers / May 2026

The State Retirement Board (MSRB) is working diligently to process the thousands of pending benefit requests and inquiries we regularly receive. We thank our members for their continued understanding.

MSRB By the Numbers May 2026 Infographic

• In May, the MSRB issued $266m in benefits to more than 73,347 retirees and beneficiaries. As of 2026, the MSRB has issued $1.33b in benefits. 
• The MSRB added 212 new benefit payees. As of 2026, the MSRB has added 1,194 new benefit payees. 
• Accelerated payments were provided to 62 new retirees, totaling $699k in gross retro-benefits approved for payment in mid-May. As of 2026, 263 have received the accelerated payment, totaling $3.2m in gross retro-benefits. 
• For May 2026, the MSRB Disbursement Unit processed 362 refunds/rollovers/transfers totaling approximately $7.55m in net funds issued. As of 2026, the number of disbursements is 1,642, totaling $32.55m in net funds issued.
• MSRB staff fielded approximately 7,122 telephone calls for May 2026 that were made to the main department extensions. Over 4,644 calls were taken by the Call Center and over 586 by our Member Account Management and Retiree Benefit Account Management Units.  (This data does not take into consideration those calls made directly to staff extensions.)
• As of May 31, 2026, 58,732 retirees/survivors subscribe to the monthly MSRB Retiree eNews Bulletin. This represents approximately 80% of our total retirees/beneficiaries.