MSRB By the Numbers

Monthly statistics for the Massachusetts State Retirement Board

MSRB By the Numbers / August 2026

The State Retirement Board (MSRB) is working diligently to process the thousands of pending benefit requests and inquiries we regularly receive. We thank our members for their continued understanding.

August 2026 MSRB By the Numbers

• In August, the MSRB issued $272m in benefits to more than 73,728 retirees and beneficiaries. As of 2026, the MSRB has issued $2.14b in benefits. 
• The MSRB added 303 new benefit payees. As of 2026, the MSRB has added 2,074 new benefit payees. 
• Accelerated payments were provided to 49 new retirees, totaling $567k in gross retro-benefits approved for payment in mid-August. As of 2026, 413 have received the accelerated payment, totaling $4.89m in gross retro-benefits. 
• For August 2026, the MSRB Disbursement Unit processed 496 refunds/rollovers/transfers totaling approximately $9.02m in net funds issued. As of 2026, the number of disbursements is 2,878, totaling $57.54m in net funds issued.
• MSRB staff fielded approximately 8,861 telephone calls for August 2026 that were made to the main department extensions. Over 5,470 calls were taken by the Call Center and over 848 by our Member Account Management and Retiree Benefit Account Management Units.  (This data does not take into consideration those calls made directly to staff extensions.)
• As of August 31, 2026, 59,366 retirees/survivors subscribe to the monthly MSRB Retiree eNews Bulletin. This represents approximately 80% of our total retirees/beneficiaries.