Please note: OLPA officially launches on October 22, 2025!
Until then, please continue to reach out to Workpartners at 1-833-640-2800 or through their consumer portal. Learn more at mass.gov/workpartners.
Starting October 22, our team of Commonwealth employees will be here to support you with your leave needs. There are several ways you can reach us.
The best and easiest way to get in touch is through our self-service online portal available 24 hours per day, 7 days a week. The leave portal link is coming soon.
You'll also be able to contact us by phone or email, Monday through Friday, from 7am to 5pm. Our email and phone number are also coming soon.
In the meantime, learn about our process and find answers below:
- Learn about our process: mass.gov/OLPAProcess
- Review FAQs: mass.gov/OLPAQuestions
The Office of Leave Planning Assistance (OLPA) is part of the Human Resources Division (HRD) and serves employees across the Commonwealth’s Executive Department. Our team is made up of fellow Commonwealth employees, just like you, ready to guide you through your leave options. We’ll work with you to explore what’s possible before reviewing and deciding on your leave request.