Filing an appeal
The Department of Family and Medical Leave (DFML) usually makes a decision within fourteen (14) days of receiving your completed application. You must appeal a decision about your Paid Family and Medical Leave application within ten (10) calendar days of receiving a notice about the decision. If you file an appeal later than ten (10) calendar days, you must communicate on the form that you missed the deadline for reasons beyond your control.
If you submitted your application online, you can appeal at paidleave.mass.gov. Otherwise, an appeal request can be submitted using the Request an appeal for Paid Family and Medical Leave form or by mail or fax.
Note: If you received a denial for paid leave from a private carrier, you must first appeal with them. If they deny your appeal, you can then use the Request an appeal for Paid Family and Medical Leave form to appeal that denial.
Reviewing the appeal
After you file your appeal, we will review your case within 30 days. Be on the lookout for a phone call or mail from a DFML Appeals Representative. If possible, we will resolve any issues this way, including providing instructions for updating your case.
Your appeal hearing
If we can’t resolve the problem by contacting you, we will schedule a virtual hearing. We will notify you about your hearing’s date and time no less than 10 days before your hearing date. The notice will also have instructions for how to prepare. Typically, hearings are scheduled 2 to 4 weeks after your appeal notification.
We will send you a confirmation email (from email@example.com) ahead of time. This confirmation email will include a link to join your hearing. Alternatively, you can also visit https://paidleaveappeals.eol.state.ma.us and enter your hearing ID.
After your hearing
After your hearing is over, we will issue a new decision about your case within 30 days. If your case is approved, you can expect the changes to be implemented within 2-4 weeks.
If you want to further appeal your decision, you may do so by filing a complaint in your local District Court with 30 calendar days of receipt of our decision.
|Last updated:||August 10, 2022|