Department of Family and Medical Leave

The Department of Family and Medical Leave oversees the Commonwealth’s Paid Family and Medical Leave (PFML) program. This program provides temporary income replacement to eligible workers who are welcoming a new child into their family, are struck by a serious illness or injury, need to take care of an ill or ailing relative, and for certain military considerations.

Latest news

DFML 2022 Workplace Posters and Notifications

Updated workplace posters and notifications with 2022 contribution rates and benefit amounts are now available to employers. Learn more

Average Weekly Wage, Maximum Benefit Amount, and Contribution Rate Changes

As of October 1, 2021, the new average weekly wage for Massachusetts is $1,694.24. For the DFML program, it takes effect on January 1, 2022. Beginning in January 2022, the maximum total amount that you can receive in PFML benefits will be $1,084.31 per week. Learn more
Effective January 1, 2022 the new contribution rate on eligible employee wages will be .68%. Learn more

Contact Us

Phone

For questions about benefits and eligibility: (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Fraud Reporting Hotline: (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Intermittent Leave Hours Reporting Line: 857-972-9256

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

For questions about contributions and exemptions: (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

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Department of Family and Medical Leave (DFML)

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