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Contact Us
Phone
For questions about benefits and eligibility:
(833) 344-7365
Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.
Fraud Reporting Hotline:
(857) 366-7201
Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.
Intermittent Leave Hours Reporting Line:
857-972-9256
Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.
For questions about contributions and exemptions:
(617) 466-3950
Department of Revenue - Hours of operation: Monday-Friday, 9 a.m. - 4 p.m.
Who we serve
Most workers in Massachusetts are eligible to get up to 12 weeks of paid family leave and up to 20 weeks of paid medical leave. The program is funded by premiums paid by employees, employers, and the self-employed. Contributions to the program began on Oct. 1, 2019, and are managed through the Department of Family and Medical Leave (DFML) per MGL c.175M as added by St. 2018, c.121.
View the latest regulations (Updated December 21, 2020).
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Top actions & services
Paid family and medical leave (PFML) fact sheet
Employer's guide to paid family and medical leave
PFML Regulations (Updated December 21, 2020)
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