Department of Family and Medical Leave (DFML)

The Department of Family and Medical Leave oversees the Commonwealth’s Paid Family and Medical Leave (PFML) program. This program provides temporary income replacement to eligible workers who are welcoming a new child into their family, are struck by a serious illness or injury, need to take care of an ill or ailing relative, and for certain military considerations.

Contact Us


Department of Revenue PFML Customer Care Center (617) 466-3950

Hours of operation: 9:00 a.m.-4:00 p.m.

Who we serve

Beginning in January of 2021 most workers in Massachusetts will be eligible to get up to 12 weeks of paid family leave and up to 20 weeks of paid medical leave. The program will be funded by premiums paid by employees, employers, and the self-employed. Contributions to the program will begin on Oct. 1, 2019, and will be managed through the Department of Family and Medical Leave (DFML) per MGL c.175M as added by St. 2018, c.121.

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Upcoming Events from Department of Family and Medical Leave

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