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Department of Family and Medical Leave (DFML)

The Department of Family and Medical Leave oversees the Commonwealth’s Paid Family and Medical Leave (PFML) program. This program provides temporary income replacement to eligible workers who are welcoming a new child into their family, are struck by a serious illness or injury, need to take care of an ill or ailing relative, and for certain military considerations.

Download tools to guide you through the PFML process

Download our toolkits and one pagers to learn more about the new leave to care for a family member, how to apply or review applications, and Paid Family and Medical (PFML) benefits overall.  Available in English, Spanish, and Portuguese.

 

Learn more about leave to care for a family member 

What's new

A person holding hands with a child
Apply for PFML 
PFML Logo
Get to know PFML 
A person at a computer
Reviewing Employee Applications 
Man in a suit sitting at a computer and using a calculator.
Calculate your PFML benefits 
A young boy in a yellow shirt and young girl in a pink jacket are happily running to a crouched man with open arms in a blue shirt.
PFML Benefits Overview 

Contact Us

Phone

For questions about benefits and eligibility: (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Fraud Reporting Hotline: (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Intermittent Leave Hours Reporting Line: 857-972-9256

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

For questions about contributions and exemptions: (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

Online

Create an account or log in 
MassTaxConnect 
Sign up for our newsletter 
Report Employer PFML Notification Failure 

Who we serve

Most workers in Massachusetts are eligible to get up to 12 weeks of paid family leave and up to 20 weeks of paid medical leave. The program is funded by premiums paid by employees, employers, and the self-employed. Contributions to the program began on Oct. 1, 2019, and are managed through the Department of Family and Medical Leave (DFML) per MGL c.175M as added by St. 2018, c.121.

View the latest regulations (Updated December 21, 2020).

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What would you like to do?

Top actions & services

Paid family and medical leave (PFML) fact sheet  Employer's guide to paid family and medical leave  Create an account or log in 

More actions & services

Paid Family and Medical Leave Information for Massachusetts Employers  Department of Family and Medical Leave public records request 

Featured Topics

Paid Family and Medical Leave in Massachusetts 

more Paid Family and Medical Leave in Massachusetts 

Recent news & announcements

See all news and announcements for the Department of Family and Medical Leave

Upcoming Events

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See past events for the Department of Family and Medical Leave

Related organizations

Image credits:  Shutterstock
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