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Department of Family and Medical Leave (DFML)

The Department of Family and Medical Leave oversees the Commonwealth’s Paid Family and Medical Leave (PFML) program. This program provides temporary income replacement to eligible workers who are welcoming a new child into their family, are struck by a serious illness or injury, need to take care of an ill or ailing relative, and for certain military considerations.

IRS issues guidance for states with PFML programs

The IRS has issued guidance with respect to the tax consequences associated with PFML contributions and benefits. Please direct any questions or comments to the IRS as set forth in the guidance. 

Click here to see the IRS guidance. 
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Apply for PFML 
PFML Logo
Employee toolkit 
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How PFML is different than FMLA 
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Calculate your PFML benefits 
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PFML Overview & Benefits 

What would you like to do?

Learn About PFML for Employees  Learn About PFML for Employers  Learn About PFML for Health Care Providers  Insurance carriers' guide to PFML  Create an employee account or log in  Create an employer account or log in 

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Contact Us

Online

Create an account or log in 
Join our mailing list 
MassTaxConnect 
Report Employer PFML Notification Failure 
Media Requests 

Phone

Get answers to your questions in English, Español, and Português. Translation services for up to 240+ languages are also available. (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.

Fraud Reporting Hotline: (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.

Intermittent Leave Hours Reporting Line: 857-972-9256

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.

For questions about contributions and exemptions: (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

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