The Department of Family and Medical Leave oversees the Commonwealth’s Paid Family and Medical Leave (PFML) program. This program provides temporary income replacement to eligible workers who are welcoming a new child into their family, are struck by a serious illness or injury, need to take care of an ill or ailing relative, and for certain military considerations.
Important Update
You can now apply for PFML online in Español, Português, 简体中文, and Kreyòl ayisyen.
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Phone
Get answers to your questions in English, Español, and Português. Translation services for up to 240+ languages are also available.
(833) 344-7365
Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.
Fraud Reporting Hotline:
(857) 366-7201
Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 5 p.m.
Intermittent Leave Hours Reporting Line:
857-972-9256
Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.
For questions about contributions and exemptions:
(617) 466-3950
Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.