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Department of Family and Medical Leave (DFML)

The Department of Family and Medical Leave oversees the Commonwealth’s Paid Family and Medical Leave (PFML) program. This program provides temporary income replacement to eligible workers who are welcoming a new child into their family, are struck by a serious illness or injury, need to take care of an ill or ailing relative, and for certain military considerations.

Most PFML Benefits Now Available

The first step is to inform your employer that you need to take family or medical leave. If you have talked to your employer, you may now apply for most paid family and medical leave benefits. You may find it helpful to review our PFML Application Guide before beginning your application.

Apply for PFML 

What's new

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Apply for PFML 
PFML Logo
Get to know PFML 
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Reviewing Employee Applications 
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Calculate your PFML benefits 
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PFML Benefits Overview 

Contact Us

Phone

For questions about benefits and eligibility: (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Fraud Reporting Hotline: (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Intermittent Leave Hours Reporting Line: 857-972-9256

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

For questions about contributions and exemptions: (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

Online

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Who we serve

Most workers in Massachusetts are eligible to get up to 12 weeks of paid family leave and up to 20 weeks of paid medical leave. The program is funded by premiums paid by employees, employers, and the self-employed. Contributions to the program began on Oct. 1, 2019, and are managed through the Department of Family and Medical Leave (DFML) per MGL c.175M as added by St. 2018, c.121.

View the latest regulations (Updated December 21, 2020).

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Top actions & services

Paid family and medical leave (PFML) fact sheet  Employer's guide to paid family and medical leave  PFML Regulations (Updated December 21, 2020) 

More actions & services

Paid Family and Medical Leave Information for Massachusetts Employers  Department of Family and Medical Leave public records request 

Featured Topics

Paid Family and Medical Leave in Massachusetts 

more Paid Family and Medical Leave in Massachusetts 

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