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Department of Family and Medical Leave (DFML)

The Department of Family and Medical Leave oversees the Commonwealth’s Paid Family and Medical Leave (PFML) program. This program provides temporary income replacement to eligible workers who are welcoming a new child into their family, are struck by a serious illness or injury, need to take care of an ill or ailing relative, and for certain military considerations.

Leave to care for a family member will be available July 1st

Attend a webinar to learn more about your role in the upcoming launch of leave to care for a family member with a serious health condition

Register for a webinar 

Contact Us

Phone

For questions about benefits and eligibility: (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Fraud Reporting Hotline: (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Intermittent Leave Hours Reporting Line: 857-972-9256

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

For questions about contributions and exemptions: (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

Who we serve

Most workers in Massachusetts are eligible to get up to 12 weeks of paid family leave and up to 20 weeks of paid medical leave. The program is funded by premiums paid by employees, employers, and the self-employed. Contributions to the program began on Oct. 1, 2019, and are managed through the Department of Family and Medical Leave (DFML) per MGL c.175M as added by St. 2018, c.121.

View the latest regulations (Updated December 21, 2020).

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