Organizational Design
Veteran Advocate - required by law
Chief of Staff - to coordinate actions of the team, provide support to team members as needed, and supervise Regional Liaisons.
General Counsel - to serve as chief legal advisor to the office, establish office policies, review current and proposed law, policies and practices.
Financial and Administration Officer - to establish and manage budget and financial actions, establish and manage personnel actions, and support office administration.
Policy and Research Officer - to research & review current and proposed legislation, executive agency policies and practices, best practices, and identify actions for improvement.
Communications Officer - establish and maintain office transparency and information flow through all mediums.
Veteran Safety Advisor - build relationships, assess reports and help prevent critical incidents from occurring; conduct statutory investigations of critical incidents when necessary.
Regional Liaisons (x4) - establish and maintain relationships with local, state and federal agencies; aid and coordinate with municipal veterans service agents/officers, and liaison with all state and federal agencies serving the veteran community.
Data Architect and Analyst - identify what data is currently collected, identify what is valuable to best measure the needs of veterans and their families; convert that data into actionable information for all who serve veterans and their families.
Facilities
The OVA operated with a flexible work environment to maximize the effectiveness of tour team members. Office, remote and on-site work will support the demands and responsibilities of each role.
In March 2024, the OVA established office leased space through coordination with EHS at 100 Hancock Street, Quincy through FY25. Following coordination with our partners at DCAMM and EOTTS, in June 2025 our team has proudly moved into its custom-designed, modern workspace at 50 Braintree Hill Office Park, Suite 108 in Braintree.
At our office, the OVA has a complete set of flags ordered through a woman-owned, veteran-run business and will display the US, State, eight Uniformed Services and POW/MIA flags. It is the intent of the Office to utilize veteran-owned businesses for office needs. Veteran-owned businesses are encouraged to register with the state to become approved vendors.
Training and Education
The OVA plans to incorporate interns from local colleges and universities to augment full time staff and add to student experiences, with our first two part-time employees/interns, Thomas Gower (Harvard University) and Cody Black (Suffolk University), completing their time with our office in June 2025.
The Office intends to use continuing education to find ways to review lessons learned and incorporate new technologies to best serve the veteran community.
Contact
Online
| Date published: | October 31, 2024 |
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| Last updated: | June 17, 2025 |