Office of the Veteran Advocate (OVA)

The Office of the Veteran Advocate is an independent state agency tasked with ensuring veterans under the care of the Commonwealth receive dignified treatment and access to all available benefits and services. The OVA works collaboratively with its partners, providing policy recommendations and investigative oversight.

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Sharing of PII and PHI

NOTE: Please DO NOT send documentation including Personally Identifiable Information (PII) or Protected Health Information (PHI) to the office via email or through OVA's official social media channels until we contact you.

Contact us

Map of Massachusetts color coded by region with the OVA Regional Liaisons contact information listed
Office of the Veteran Advocate OVA color logo

Online

General Email Inbox: OVA@mass.gov
Western Region Liaison: Christian.DiLuzio@mass.gov
Central Region Liaison: Paul.Furbush@mass.gov
Northeastern Region Liaison: Clifford.Coy@mass.gov
Southeastern Region Liaison: Truc.DeCoste@mass.gov

Public Records Requests

Please send all public records requests to OVA@mass.gov

Learn about the OVA

Our April 30th, 2025 webinar with the Massachusetts Municipal Association offers an introduction to the Office of the Veteran Advocate, discusses veteran services in the Commonwealth, and highlights ways the agency can be a resource to support municipalities. Webinar speakers include: 

  • (Ret.) Colonel Bob Notch, Veteran Advocate, Office of the Veteran Advocate
  • Anthony Langone Jr., Communications Officer, Office of the Veteran Advocate
  • Eric Segundo, Director of Veterans' Services, Town of Ludlow

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