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Reopening: When can my business reopen?

The following detailed commentary provides guidance for industries on the reopening plan as of July 2, 2020.

The following detailed commentary is related to the Executive Orders signed by Governor Baker on May 18, 2020, and June 1, 2020. This document is intended to provide additional information on businesses and activities summarized in the Reopening Massachusetts report.  This is not an exhaustive list of all possible businesses that will be authorized open in each phase.  The list may be updated from time to time.

For additional information please visit the Reopening Massachusetts website www.mass.gov/reopening.

Unless otherwise stated, businesses expected to be authorized to re-open in future phases will be subject to certain limitations and guidelines that will be provided at a later date.  These limitations and guidelines will include a variety of mandatory context-specific COVID-19 safety measures such as occupancy limitations, operational modifications, social distancing rules, and specialized cleaning requirements.  All businesses are required to follow Mandatory Workplace Safety Standards and Sector specific safety protocols and best practices. 

All of this information is subject to revision based on the latest public health data.  Each phase will last at least three weeks, but could last longer, depending on the public health data.  Each phase may contain multiple steps that stagger the reopening dates for businesses and activities within that phase.

Table of Contents

Businesses

Category

When you can reopen

Additional comments

All businesses deemed essential by previous orders

Currently allowed

These businesses will be required to comply with Mandatory Workplace Safety Standards and any applicable sector specific safety protocols / best practices by May 25, 2020.

Banks

Currently allowed

These businesses will be required to comply with Mandatory Workplace Safety Standards and any applicable sector specific safety protocols / best practices by May 25, 2020.

Financial services

Currently allowed

These businesses will be required to comply with Mandatory Workplace Safety Standards and any applicable sector specific safety protocols / best practices by May 25, 2020.

In house services (such as nannies, babysitting)

Currently allowed

These businesses will be required to comply with Mandatory Workplace Safety Standards and any applicable sector specific safety protocols / best practices by May 25, 2020.

Real estate open houses

Currently allowed with restrictions

These businesses will be required to comply with Mandatory Workplace Safety Standards and any applicable sector specific safety protocols / best practices by May 25, 2020.

Construction

Phase 1 – May 18

All construction businesses, please refer to detailed guidance for reopening

Firearm retailers and shooting ranges

Phase 1 – May 18

 

Home remodeling

Phase 1 – May 18

All construction businesses, please refer to detailed guidance for reopening (includes guidance for remodeling in 1-3 family residences)

In home installations

Phase 1 – May 18, construction related

Phase 2 – non construction related

Construction related – e.g., painting, repairs, etc.

Non construction related – e.g., carpet installation, home theaters, security systems

Manufacturing

Phase 1 – May 18

All manufacturing businesses, please refer to detailed guidance for reopening

Places of worship

Phase 1 – May 18

Please refer to detailed guidance for reopening

Auto dealers and wholesalers

Phase 1 – May 25 for curbside pickup and delivery only

Phase 2 – browsing inside the showroom with restrictions

Follow guidelines for non-essential retail and car dealerships found in the Essential Services FAQ

 

Please refer to retail guidance for Phase 2

Car washes

Phase 1 – May 25

Please refer to detailed guidance for reopening

Drive-in movie theaters

Phase 1 – May 25

Please refer to detailed guidance for reopening 

Hair salons / barbershops

Phase 1 – May 25

Please refer to detailed guidance for reopening. 

General office spaces

Phase 1 - May 25 except City of Boston

Phase 1 – June 1 City of Boston

 

Please refer to detailed guidance for reopening

Lab space

Phase 1 – May 25

Please refer to detailed guidance for reopening

Libraries

Phase 1 – May 25 for curbside pickup and delivery only

Phase 3 open for browsing

Please refer to detailed guidance for reopening

Pet grooming

Phase 1 – May 25

Please refer to detailed guidance for reopening

Retail Stores, including stores in malls

Phase 1 – May 25 for curbside pickup and delivery only

Phase 2 – browsing inside the store with restrictions

Please refer to detailed guidance for reopening in Phase 2

Casinos

Hotel & Restaurants – Phase 2

Gaming floors – Phase 3 (Guidance)

Theaters / arenas – Phase 3/4

Casinos and hotels attached to them should follow the guidelines for each section of the property (e.g. hotel, restaurants, etc.).

Horse racing tracks and simulcast facilities

Phase 3

Please refer to detailed guidance for reopening

Driving schools

Currently allowed to offer classroom instruction online

Phase 2 – behind-the-wheel training

Please refer to detailed guidance for reopening

Occupational Schools

Phase 2 – for the limited purposes of permitting students to complete a degree, program, or prerequisite for employment, or other similar requirement for completion

Please refer to detailed guidance for reopening

Hotels, motels, inns, and other short-term lodgings

Currently open to provide services to essential workers and vulnerable populations.

 

Phase 2 – reopen to serve other guests with restrictions

Please refer to detailed guidance for reopening

Personal services that don’t involve close personal contact (such as photography, window washers, career coaching)

Phase 2

 

Close contact personal services (such as massage therapy, nail salons, tattoo parlors, electrolysis studios)

Phase 2 – Step 2

Please refer to detailed guidance for reopening

Personal trainers

Phase 2 – as a close contact personal service in Step 2

Phase 3 – may reopen with Fitness Centers and Gyms

Phase 2 – Appointment-only training with only one customer (or two from the same household) allowed in the facility at a time

Phase 3 – Please refer to detailed guidance for reopening

Restaurants

Phase 1 – can continue to offer takeout and delivery options

Phase 2 – outdoor seating permitted in Step 1, indoor seating permitted in Step 2

Please refer to detailed guidance for reopening

Amusement parks, theme parks, gaming arcades, indoor or outdoor water parks

Phase 4

 

Fitness centers and health clubs

Phase 3

Please refer to detailed guidance for reopening

Saunas, hot-tubs, steam rooms at health clubs, gyms, and other facilities

Phase 4

 

Movie theaters

Phase 3

Please refer to detailed guidance for reopening

Museums

Phase 3

Please refer to detailed guidance for reopening

Aquariums

Phase 3

Please refer to detailed guidance for reopening

Theaters and performance venues (such as concert halls)

Phase 3 – outdoor only in Step 1; indoor in Step 2

Please refer to detailed guidance for reopening

Large performance venues will open in Phase 4 following guidance for other large venues.

Large capacity venues used for group or spectator sports, entertainment, business, and cultural events (such as stadiums and arenas, dance floors, exhibition and convention halls)

Phase 4

 

Flight schools

Phase 2

Please refer to detailed guidance for reopening

Beer gardens / breweries / wineries / distilleries

Phase 2: if providing seated food service under retail food permits issued by municipal authorities

Phase 4: if not providingseated food service under retail food permits issued by municipal authorities

 

Please refer to detailed guidance for reopening in Phase 2

Bars, dance clubs, and nightclubs

Phase 4

 

Non-athletic instructional classes in arts / education / life skills

Phase 2 – youths under 18 years of age, in groups of fewer than 10

Phase 3 – people of all ages

 

Funeral homes

Phase 2

40% capacity limit; one service at a time in the facility

Warehouses and distribution centers

Phase 2

 

Outdoor event spaces used for gatherings and celebrations such as weddings, including those in parks, reservations, and other outdoor spaces not designated as Phase 4

Phase 3

Please refer to detailed guidance for reopening 

Motion picture, television and streaming production Phase 3

Activities that have been authorized to reopen in earlier phases (e.g. office work, construction) may open in those phases

Fraternal Orders and social clubs, including veterans' groups

Phase 2 if providing seated service of food prepared on-site under retail food permits issued by municipal authorities, following restaurant protocols (outdoor table service is permitted as of June 8, and indoor table service will be permitted in step 2)

Phase 3 if hosting an event in accordance with Indoor and Outdoor Events guidance

Phase 4 if serving as a large capacity venue used for group or spectator events

Phase 4 if serving as a bar

All other uses are subject Covid-19 Order No. 44, which limits gatherings in enclosed indoor spaces to 25 people.
 

Recreation & outdoors

Category

When you can reopen

Additional comments

Beaches

Open with restrictions in Phase 1 – May 25

Please refer to detailed guidance for reopening

Golf facilities including outdoor driving ranges

Phase 2

Please refer to detailed guidance for reopening

Parks

Services/facilities will reopen in Phase 1 – May 25

Please refer to detailed guidance for reopening

Fishing, hunting and boating

Phase 1 – May 25

Please refer to detailed guidance for reopening

Outdoor adventure activities (including ski area summer activities, zip-lines, and mountain biking)

Phase 1 – May 25

Please refer to detailed guidance for reopening

Outdoor gardens, zoos, wildlife reserves and nature centers

Phase 1 – May 25

Please refer to detailed guidance for reopening

Camps including sports and arts camps

Phase 2 – recreational day camps

Phase 4 – overnight camps (Summer 2021)

Please refer to detailed guidance for reopening

Limited organized youth and adult amateur sports programs and activities

Phase 2 – outdoor only for adults, indoor for supervised youth programs and activities

Phase 3 – indoor and outdoor for all ages, with limitations

Please refer to detailed guidance for reopening 

Professional sports practice and training programs

Phase 2

 

Other outdoor recreational facilities (pools, playgrounds, spray decks, mini golf, go karts, batting cages, climbing walls)

Phase 2

 

Other indoor recreation (such as batting cages, driving ranges, go karts, bowling alleys, arcades, laser tag, roller skating rinks, trampolines, rock-climbing)

Phase 3 – Step 1: activities with low potential for contact (batting cages, driving ranges, go karts, bowling alleys, rock-climbing walls)

Phase 3 – Step 2: activities with greater potential for contact (laser tag, roller skating, trampolines, obstacle courses)

Phase 4 – arcades and “ball pits”

Please refer to detailed guidance for reopening 

Sightseeing and other organized tours (bus tours, duck tours, harbor cruises, whale watching)

Phase 3

Please refer to detailed guidance for reopening 

Historical spaces / sites

Phase 2 – outdoor venues

Phase 3 – indoor venues

Please refer to detailed guidance for reopening 

Cruise ships

N/A

Operating under federal guidance, No Sail order currently in effect

Outdoor fitness classes

Phase 1 – May 25

Please refer to detailed guidance for reopening 

Fishing and hunting tournaments and other amateur or professional derbies

Phase 3

 

Street Festivals, Parades and Agricultural Festivals

Phase 4

 

Road races and other large, outdoor organized amateur or professional group athletic events

Phase 4

 

Overview of Four-Phase Approach

The goal of the phased reopening plan is to methodically allow businesses, services, and activities to resume, while avoiding a resurgence of COVID-19 that could overwhelm our healthcare system and erase the progress we’ve made so far.

  • Each phase will last a minimum of three weeks and could last longer before moving to the next phase
  • If public health data trends are negative, specific industries, regions, and/or the entire Commonwealth may need to return to an earlier phase
  • The Commonwealth will partner with industries to draft Sector-Specific Protocols in advance of future phases (example: restaurant specific protocols will be drafted in advance of Phase 2)
  • If we all work together to defeat COVID-19, we can proceed through each phase

Four phases to reopening

Four-phase approach: Stay at Home / Phase 1: Start / Phase 2: Cautious / Phase 3: Vigilant / Phase 4: New Normal
  • Stay at Home. ​Essential business and services only.
  • Phase 1: Start. ​Limited industries resume operations with severe restrictions.
  • Phase 2: Cautious. ​Additional industries resume operations with restrictions and capacity limitations.
  • Phase 3: Vigilant. ​Additional industries resume operations with guidance.
  • Phase 4: New Normal. ​Development of vaccines and / or treatments enable resumption of "new normal".

General Business Downloads and Resources

Information to help businesses meet the self-certification requirement to reopen. All businesses must meet these requirements before reopening.

  • COVID-19 control plan template – Template that satisfies the written control plan requirement for self-certification
  • Compliance attestation poster – Poster that businesses are required to print, sign, and post in an area within the business premises that is visible to workers and visitors
  • Employer and Worker posters – Posters that businesses can print and display within the business premises to describe the rules for maintaining social distancing, hygiene protocols, and cleaning and disinfecting

Additional Resources

Last updated: July 12, 2020
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