Superior Court list of court-connected approved programs for Alternative Dispute Resolution (ADR) services (2025-2027)

Programs approved to provide ADR services* in the Superior Court are permitted to charge fees for services. However, programs shall provide for fee waived or reduced fee services to be made available to indigent and low-income litigants (Rule 7 (e)). In addition to this list, the Superior Court has an in-house program that provides voluntary mediation services in appropriate cases that are referred by an Associate Justice of the Court at no cost to the parties.

[Parties are requested to let the Programs that they are contacting know that they found them on this List of Court-Connected Approved Programs.]

Berkshire County Regional Housing Authority d/b/a UpSide413’s Dispute Resolution Center

Organization contact

Brad Gordon, Executive Director

Location

1 Fenn Street, Fourth Floor
Pittsfield, MA 01201

Contact information

Phone: [phone]
Fax: [phone]
Email: [e-mail]
Website: UpSide413

Services and details

Services: Mediation of Child Requiring Assistance and Harassment Prevention Order cases

Essex County Bar Association (ECBA) Superior Court Pro Bono Conciliation Program

Organization contact

Amy Grant, Executive Director

Location

45 Congress Street, Suite 4100
Salem, MA 01970

Contact information

Phone: [phone]
Email: [e-mail]
Website: Essex County Bar Association

Massachusetts Dispute Resolution Services (MDRS)

Organization contact

Sheri Wilson, Director of Marketing & Operations

Location

27 Congress Street, Suite 401
Salem, MA 01970

Contact information

Phone: [phone]
Email: [e-mail]
Website: Massachusetts Dispute Resolution Services

Metropolitan Mediation Services

Organization contact

Antonio P. Castro Aranda, Director

Location

41 Garrison Road
Brookline, MA 02445-7937

Contact information

Phone: [phone]
Email: [e-mail]
Website: Metropolitan Mediation Services

Services and details

Services: Mediation of Child Requiring Assistance, Harassment Prevention Order, and Delinquency cases

MetroWest Mediation Services, Inc.

Organization contact

Seth Izen, Executive Director

Location

220 North Main St., Suite 106
Natick, MA 01760

Contact information

Phone: [phone]
Fax: [phone]
Email: [e-mail], [e-mail]
Website: MetroWest Mediation Services

Services and details

Services: Mediation of Care and Protection, Child Requiring Assistance, Harassment Prevention Order and Delinquency cases

Middlesex Community College Law Center

Organization contact

Michael Healey, Director

Location

Middlesex Community College Law Center
33 Kearney Square, Pollard Building 300
Lowell, MA 01852

Contact information

Phone: [phone]
Fax: [phone]
Email: [e-mail]

Services and details

Services: Mediation of Child Requiring Assistance, Care and Protection, Delinquency and Harassment Prevention Order cases

REBA (Real Estate Bar Association) Dispute Resolution, Inc.

Organization contact

Nicole Cohen, Chief Operating Officer

Location

P.O. Box 432
North Easton, MA 02356

Contact information

Phone: [phone]
Email: [e-mail]
Website: REBA Dispute Resolution, Inc. and REBA

The Mediation Group, Inc. (TMG)

Organization contact

Amy Gordon, TMG Administrator

Location

235 Cypress St., Suite 300
Brookline, MA 02445

Contact information

Phone: [phone]
Email: [e-mail]
Website: The Mediation Group

* Each approved program has certified that it qualifies as a “program” as the term is used in Rule 2 of the Uniform Rules on Dispute Resolution (Supreme Judicial Court Rule 1:18); that it agrees to comply with the Trial Court Policy on Data Collection and Record Keeping; that it agrees to comply with the Trial Court Complaint Mechanism; that it agrees to comply with the standards set forth in Rule 8 of the Uniform Rules and the Guideline for the implementation of Rule 8 to ensure that neutrals on its roster meet applicable qualification standards; that it will follow the ethical standards set forth in Rule 9 of the Uniform Rules; and that it is in compliance with other applicable state and federal laws.

Date published:	July 29, 2025
Last updated:	July 29, 2025