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Transit Assistance Program driver training

The MArtap and MAurbantap training curriculum is offered free of charge throughout the year, and is designed to help rural, small urban, and urban transit providers meet all the federal and state certification requirements.

ATTENTION: At this time, MArtap and MAurbantap are not offering in-person training in response to the COVID-19 pandemic. Please see the “Online Training” section below for more details.

Table of Contents

Required Training for 5310 & MAP Sub-recipients

MassDOT has mandated that all vehicle recipients under 5310 and Mobility Assistance Program (MAP) agree to ensure all vehicle drivers, paid and volunteer, receive proper training; therefore, the following training courses are required. Read more.

  • Accessible Lift Use and Passenger Securement (formerly Wheelchair Lift & Securement)
  • CPR (Not offered by MArtap)
  • Defensive Driving (formerly Coaching the Van Driver, NSC DDC3)
  • Disability Awareness (formerly Safe Transport of the Public under the ADA)
  • First Aid (Not offered by MArtap)
  • Substance Abuse Awareness Training (online course)

Accessible Lift Use and Passenger Securement

Required upon hire and every two years thereafter to maintain proficiency. This class is 4 hours.

  • Accessible lift operation
  • Proper tie-down procedures
  • Proper mobility device securement techniques
  • Proper passenger restraint technique
  • Examination: Hands-on proficiency exam

Defensive Driving

Required upon hire and every two years thereafter to maintain proficiency. This class is 4 hours.

  • Pre-trip inspection
  • Safety belts
  • Cushion of safety
  • Scanning
  • Blind spots
  • City, highway and rural driving
  • Backing
  • Safe stopping points
  • Pick-up and Drop-off procedures
  • Van characteristic
  • Drug and Alcohol Awareness Safety Sensitive employee training

Disability Awareness

Required upon hire and every three years thereafter to maintain proficiency. This class is 3 hours.

  • Basic terms and requirement of the ADA
  • Identify and list major categories of disabilities and issues involved in transporting passenger with disabilities
  • Describes various procedures for interacting with passengers with disabilities
  • This course is geared to all members of the transit industry

Passenger Assistance Training

PAT combines Accessible Lift Use and Passenger Securement training and Disability Awareness. A driver must still complete Defensive Driving (includes Drug & Alcohol) training, CPR and First Aid in order to be in compliance. This class is designed for new hires who have not received prior training. This class is 8 hours. Drivers who do not to complete the entire curriculum of the PAT may register for a single component (indicate your intent at registration).

Online Training

In response to the COVID-19 pandemic, MArtap and MAurbantap will offer the following courses through an online webinar:

Fully Remote Classes

  • Defensive Driving = a two-hour class that will be conducted via GoToWebinar. Proficiency testing following the webinar will be executed via a Survey Monkey test that must be completed by participants within 5 days of the training. The test will incorporate questions on information provided by the instructor during the training (as well as the 3 key phrases announced during the webinar) to ensure the participant attended the entire training. Certificates will be issued following test completion and agency verification that the driver attended the course. Results in a certification that is effective for one year.
  • Disability Awareness = a two-hour class that will be conducted via GoToWebinar. Proficiency testing following the webinar will be executed via a Survey Monkey test that must be completed by participants within 5 days of the training. The test will incorporate questions on information provided by the instructor during the training (as well as the 3 key phrases announced during the webinar) to ensure the participant attended the entire training. Certificates will be issued following test completion and agency verification that the driver attended the course. Results in a certification that is effective for one year. *Please note that this is a standalone course that cannot be transferred or applied towards any PAT training.*

Even though the courses are being held virtually, attendance will be taken, and registrants are encouraged to participate and ask questions.

Again, please note that the certifications received through the online version of these courses are for one year only, due to the shortened class duration and the inevitable limitations of instructor/trainee engagement that result from virtual learning.

For more detailed information on the deployment of the remote and/or hybrid driver training courses, please see the COVID-19 Driver Training Information page.

If you have any concerns regarding expired training certificates, please email us at martap@state.ma.us or maurbantap@state.ma.us.

 

Substance Abuse Awareness Training

Additional required training that is NOT offered by MArtap or MAurbantap

CPR (certification must be renewed each year or per instructions of the trainer) Known as "Adult and Infant Heart Saver", this course teaches skills to rescue adults and infants using cardiopulmonary resuscitation. It also covers obstructed airways incidents and is appropriate for most lay persons (4 hours).

First Aid (certification must be renewed every two or per the instructions of the trainer). This course is designed to give the student basic First Aid knowledge. It covers rescue breathing, foreign body obstruction management, treatment of shock, wounds, poisoning, burns, heat stroke, frostbite, fractures and the management of heart, diabetic, and epileptic emergencies.

Check the MArtap and MAurbantap Driver Training calendars and register for a course

Access the MArtap driver training calendar or the MAurbantap training session schedule and complete a registration form to sign up for a scheduled MArtap driver training session. To determine your eligibility for MArtap or MAurbantap, check out the Transit Assistance Program Designations list.

For more information, email us at martap@state.ma.us or maurbantap@state.ma.us.

Training requests must be submitted to and approved by MArtap or MAurbantap prior to scheduling. Allow 5 days for your request to be processed. Requests will be confirmed by e-mail. Training Classes are subject to cancellation if less than 15 drivers register.

Contact

Phone

Online

Fax

Fax (857) 368-0617

Address

10 Park Plaza,
Suite 4160,
Boston, MA 02116

Online

Contact via Email maurbantap@dot.state.ma.us

Fax

857-368-0617

Address

10 Park Plaza, Suite 4160
Boston, MA 02116
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