UI Navigation
The Department of Unemployment Assistance (DUA), in conjunction with the Department of Career Services’ Training and Development Team, will be conducting training sessions relative to navigating the U.I. Online system. These trainings will provide career center staff with fundamental knowledge on how to navigate the U.I. Online system for assisting career center customers with navigation of the U.I. Online system. The training will cover:
• Navigating the U.I. Online system
• Filing a new claim for unemployment insurance
• Reopening an existing claim
• Requesting weekly benefits
• Accessing communications and information regarding their claim