Use your nursing knowledge to ensure facility safety

View the variety of positions we offer below.

DPH is responsible for surveying all licensed health care providers in Massachusetts, and the Bureau of Health Care Safety and Quality hires nurses in a variety of positions, including as members of a survey team that inspects hospitals, clinics, long-term care facilities, and hospice programs. In a nursing home, for example, the inspector would review activity programs, kitchen sanitation, meal delivery, the transfer and discharge processes, medication administration, and more.

DPH divides the state into North, South, and West regions — and statewide travel for inspection teams may be necessary. Inspectors are not assigned to one facility; rather, they visit different facilities to ensure that a fresh set of eyes inspects a facility each time. Nurses are an integral part of the survey team, and nurses who enjoy a variety of responsibilities and a changing work setting thrive in this role.  

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“Being a nurse can be one of the hardest jobs out there. But it’s also rewarding to be able to see the positive impact we have on people’s lives.”

— Danielle Loranger, Clinical Resource Nurse, Bureau of Health Care Safety and Quality
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Health Care Facility Inspector 

Registered nurses serve on inspection teams, which conduct CMS certification and recertification surveys for many kinds of facilities. Registered nurses within the Long-Term Care Unit will conduct these surveys for long-term care facilities. Registered nurses within the Acute and Continuing Care Unit focus on other facilities such as hospitals, transplant programs, ambulatory surgical centers, dialysis clinics, and home health and hospice agencies. Some positions will conduct surveys for both units. 

Resource Nurse 

Clinical Resource Nurses provide support and clinical consultation to division staff, including activities regarding triage, investigation and review and editing of facility-reported incidents, consumer complaints, and licensure and certification surveys and inspections. 

Staff Development/Training Coordinator 

This registered nurse position coordinates training for all staff within the division, based on assessed needs, training guidance, and state and federal requirements. This role also provides clinical expertise, training and support on MDS and OASIS to long-term care facility and home health agency surveyors, and others, including providers.

Nurse Supervisor 

This registered nurse position plans the scheduling and timely completion of licensure, complaint, and certification surveys for providers and suppliers. Nurse Supervisors will also conduct surveys, aid in the orientation and training of new survey staff, assign quality improvement projects, and handle other related tasks. The supervisor also provides guidance, consultation, and training at conferences and workshops.  

Other Nursing Roles at DPH