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VL 800.00 Temporary Help Firm

Click on the case numbers below to access decisions concerning separation from temporary help firms.

0029 1423 93

0029 1423 93 (Dec. 23, 2020) – Following a non-work injury, a temporary help firm employee requested work that accommodated her 10 lb. lifting restriction, but the employer did not offer any.  This communication satisfied the temporary help firm employee requirement under G.L. c. 151A, § 25(e), and she is eligible for benefits.  She was not required to request a different assignment or leave of absence before filing her unemployment claim.

0024 4369 85

0024 4369 85 (Aug. 24, 2018) – Where the actual practices of the temporary help firm employer and clients misled the claimant to believe that she was employed by the client companies and that the employer was simply the payroll company, and where the claimant contacted the client for more work when an assignment ended, held the claimant took sufficient action to satisfy G.L. c. 151A, § 25(e).

0016 0869 84

0016 0869 84 (Mar. 24, 2016) – The claimant may not be disqualified for failing to notify the temporary help agency that she was available for work, because when the employer’s account manager notified the claimant that her temporary assignment was over, the employer knew it could offer the claimant a new assignment.

0010 6162 10

0010 6162 10 (Sept. 29, 2014) – Where the claimant resigned to accept full-time employment with a temporary staffing agency, the Board held that the claimant left his former job in good faith to accept new employment on a permanent full-time basis.  Although the nature of his assignments were temporary, the claimant’s relationship with the staffing agency was permanent within the meaning of G.L. c. 151A, § 25(e).

0002 2757 85

0002 2757 85 (Sept. 20, 2013) – Where a claimant contacted her temporary agency employer prior to filing a claim, but turned down an assignment that was unsuitable due to its commuting distance, the claimant has satisfied the requirement under G.L. c. 151A, § 25(e).  The communication provided the temporary employer with actual notice of the employee’s availability for reassignment into suitable work.


BR-120231 (Jan. 20, 2012) – Temporary employee who failed to contact his temporary help firm for reassignment was not disqualified under G.L. c. 151A, § 25(e), because the employer never provided the claimant with written notice that failure to do so may affect his eligibility for unemployment benefits, as required under 430 CMR 4.04(8)(e).


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