Riverside Community Care (CBHC) - Norwood

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Outpatient Care

The CBHCs provide:

• Extended hours – weekdays 8am-8pm, weekends 9am-5pm
• Appointments with treatment team members according to need
• Walk-in appointments for urgent behavioral healthcare
• Nurses to take vital signs and coordinate lab referrals
• Group sessions and peer support
• On-site laboratory services
• Mobile Crisis Intervention

In an urgent behavioral health crisis, Riverside responders are available 24/7. All are trained in evidence-based Signs of Suicide, trauma-informed care, and mental health first aid. Instead of going to the emergency room, services can be provided over the phone, at home, at school, or in another community setting.  Responders will help evaluate the situation and then make a plan involving service components of the CBHC if needed.

Additional CBHC services:

• Telehealth and flexible service delivery, including community locations
• Trauma-informed, evidence-based practices and peer support for all ages and types of challenges
• Language services (including ASL) via real-time video translation
• Culturally competent staff to meet the needs of diverse communities
• Outreach to individuals and families to engage and coordinate care
• Capability for clinically appropriate drop-offs from local law enforcement
• Coordination with other Riverside services and those provided by other organizations