- Operational Services Division
FOR VENDORS, SELLER ADMINISTRATORS ARE SOLELY RESPONSIBLE FOR UPDATING AND MAINTAINING the business' profile in COMMBUYS. These activities include updating address and email information, assigning Seller roles so the business may respond to bid opportunities, and ensuring accurate commodity code selections so the business receives notification of relevant COMMBUYS bid opportunities. Of late, OSD Help Desk staff have taken note of several businesses that have been caught off guard when the Seller Administrator is unavailable to handle necessary COMMBUYS profile updates due to vacations, family emergencies, or when the Seller Administrator has left the company. For many, if not most businesses, assigning two individuals to handle the important functions of the Seller Administrator role is recommended.
Add or Deactivate a Seller Administrator
Seller Administrators easily may add another Administrator using the Maintain and Add Users to COMMBUYS Vendor Account Job Aid. Use the same resource to deactivate a former Seller Administrator by changing the individual’s status to “Inactive.”
COMMBUYS Questions?
- Contact the Help Desk at OSDHelpDesk@mass.gov or 888-MA-State (627-8283).
- Refer to OSD’s Vendor Training Schedule for access to free training courses that will provide guidance on how to confidently manage activities in the COMMBUYS portal.
