Where government meets business and business meets government through procurement, business diversity, and customer focus.
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Boston, MA 02108-1552
Our Mission
The Operational Services Division’s mission is to create and promote dynamic programs and services that anticipate and fulfill our customer’s needs. Our operational and oversight activities facilitate and guide the evaluation, acquisition, management, and disposal of goods and services. We strive to deliver a personalized customer experience by creating a climate of communication and cooperation and leveraging innovative business techniques.
Who We Serve
The Operational Services Division (OSD) serves both our business and government customers through a variety of services and programs that include managing the state fleet of vehicles and the COMMBUYS Procurement platform, setting the tuition prices for approved Private Special Education Programs, and management and oversight of procurements for goods and services, which includes the direct management of more than 100 Statewide Contracts that generated $2.38 billion in Fiscal Year 2024.