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Operational Services Division (OSD)

Where government meets business and business meets government through procurement, business diversity, and customer focus.

Directions for UFR filers due to COVID-19

In response to recent inquiries, OSD is not automatically issuing extensions for providers to submit their Uniform Financial Report due to COVID-19. A written request for an extension must be uploaded into the UFR eFiling System on or before the 15th day of the fifth month after the close of the Contractor organization’s fiscal year. Additional information may be found here

Information and Resources on the Uniform Financial Reports 

Contact Us



One Ashburton Place, Room 1017, Boston, MA 02108-1552


Hours of Operation M-F 9am-5pm

TTY Line (617) 727-2716


(617) 727-4527

Who we serve

The Operational Services Division (OSD) serves both our business and government customers through a variety of services and programs ranging from managing the state fleet of vehicles, managing the Commonwealth’s COMMBUYS Procurement Market Center, certifying diverse businesses looking to do business with the Commonwealth, to management and oversight of the procurement of goods and services, which includes the direct management of more than 100 Statewide Contracts that have in excess of $1.4 billion in purchases.

Upcoming Events from Operational Services Division